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Old 03-27-2009, 05:10 AM   #1 (permalink)
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Wink Messenger query

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This is a tough one. I have spoke to almost everyone I know and still did not come right. I am using Forums as a last resort now.

I have a BB 8900 and the only problem I have is the messenger. My e-mail and internet and everything else works fine. Here is what happens;

If I add someone or if someone adds me via PIN then on both sides it says waiting for authorisation and nothing else happens or can be done. If I add someone via e-mail address then all is ok. We can have each other in the messenger list. now here is the problem. Everyone can send me messages and I get them but for the life of me when I type back the other person does not get a single message.

What setting could be out / wrong.

ps: I had the 8310 which did the same thing - I now did a device switch and I think the "setting" followed with.

Hope I gave enough info.
Thx
Flye

what I have tried:

1) putting my sim card in another phone and someone elses card in my phone.... same problem so can't be the sim card
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Old 03-27-2009, 09:57 AM   #2 (permalink)
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Some stupid things to think of, have you done an imei and pin change on your carriers blackberry site? Do you save the pin 3 to your contact in your address book, i've had problems before by no doing that..
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Old 03-27-2009, 10:02 AM   #3 (permalink)
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Yeah, check your phone book, BIS and pull the battery too.

junior1790 :If you can't spot the sucker in the first five minutes, you are the sucker!!
Is that from Rounders? Great movie!
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Old 03-27-2009, 11:24 AM   #4 (permalink)
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Done all those and all changed over and all is right as my mails are working. Battery pull about 20 times already and BIS is up.
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Old 03-28-2009, 04:17 AM   #5 (permalink)
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There must be a BB guru who can assist here
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Old 03-30-2009, 01:39 AM   #6 (permalink)
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any anyone?
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Old 03-30-2009, 05:11 AM   #7 (permalink)
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I have a similar problem with mine, except that I can't even add contacts using their e-mail address!
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Old 03-31-2009, 09:47 AM   #8 (permalink)
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Quote:
Originally Posted by david9962000 View Post
Yeah, check your phone book, BIS and pull the battery too.

junior1790 :If you can't spot the sucker in the first five minutes, you are the sucker!!
Is that from Rounders? Great movie!
Def is from rounders, good ole Mike McDermont..
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Old 03-31-2009, 11:11 PM   #9 (permalink)
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Have you tried doing a backup of your device and completely wipe the device and try loading BBM up and adding someone before you restore everything?
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Old 04-06-2009, 01:29 AM   #10 (permalink)
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ok problem fixed thx BCollins521... what i did afterwards is just restore wot i needed and works fine now thx
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Old 04-06-2009, 03:16 AM   #11 (permalink)
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Doesn't work for me though!
Just a thought Can any other UK T-mobile users, use the BB messenger? Wondering if they have disabled it!
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