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Old 04-04-2009, 11:43 PM   #1 (permalink)
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Default HELP! OS failed to update and phone is non-functional!

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Hi,

I proceeded to install the new os (.199) and midway through the os installation the computer died. As a result my phone is now dead. My computer will not even recognize the phone when I plug it into the usb port, so I have no way to install a new os. I am not sure where to go from here. I have tried to run the JL_cmder app, but the computer would not even recognize my phone! When I plug the phone via USB cable to the computer all I get is a series of red blinks on the led display of the phone.

Can someone help me?
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Old 04-04-2009, 11:46 PM   #2 (permalink)
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Try following these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Be patient, it may take a bunch of attempts before it connects.
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Old 04-05-2009, 01:55 AM   #3 (permalink)
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Thanks! after multiple tries, i finally got it to wipe my phone.
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