04-19-2009, 06:24 AM
Join Date: Apr 2009
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From another forum I got a solution which works from me:
And you're definitely using the HOTSPOT browser and not the INTERNET browser? Verify you are using HOTSPOT and if you have both HOTSPOT and INTERNET browse available on your phone that you go to settings and make sure that Always use HOTSPOT is enabled.
Once that's verified go to MANAGE CONNECTIONS and make sure that "Mobile Provider" and "WIFI" have checks next to them and are green. Then go to manage mobile network and verity that "DATA" is currently turned on. You should have no problems getting to the Internet for sure now.
Log into the hotspot broswer and clear all memory settings (cache, cookies, etc.) Close the broswer completely. Dont' just back out of it or it will continue to run in the bacground
Now go back to Manage Connections. This time only uncheck "mobile provider" (wifi should still be enabled and green). Rember that DATA is still turned on as we verified that before. Try to log back into the HOTSPOT browser and you should be able to surf and you should not be getting a message that the the radio is disabled. As long as the wifi radio is turned on, you would only get that message now if you're using the INTERNET browser instead of the HOTSPOT browser. I'm going to do the same with mine and see if I can duplicate your message or if I can still surf via wifi with mobile provider turned off but data turned on.
keep in mind, even if this works, it's not a good fix because you can't receive or make calls with mobile provider turned off. Just doing this for trouble shooting because the Blackberry tech in another forum about the same thing said you can disable data and still use wifi, which does not seem to be true.
Hope this helps others as well.