Originally Posted by ctsouk
Im new to the group and to Blackberry.
I have been experiecing the same issue with my 8900 T-Mobile GPS. I spoke with T-Mobile, then transfered me to RIM. They said that your carier has to replace your phone. The phone came in today, opened up BB Maps and othing happened. No Sat connection. Same thing on Google Maps. Called T-Mobile again and now they tell me that I need TeleNav for the GPS to work. Downloaded it and again No GPS. I sent them back the phone the repalcement phone.
Is there an issue with the GPS on the phone? Do I need to download something? Looking for some help.
Welcome to the Forum.
Check my posts above and also look at the GPS & Mapping section.
First you need a BB data plan on the account. Then you need to make sure location services is on as mentioned above by Jiggs5 Options > Advanced Options > GPS has Service set to Location On and Location Aiding set to Enabled.
I recommend downloading GoogleMaps as it uses cell tower data and triangulation to locate you within 2500 meters or, which can make getting a GPS signal quicker.
Then you need to be outside with a clear view of the sky with GPS on, and let the device find the sats, lock on and start tracking. It can take 20 minutes or so, especially if it is the first time.