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Old 04-23-2009, 02:43 AM   #1 (permalink)
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Default Trouble connecting 8900 to BT Homehub wireless

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Hi all,

Both me and my girlfriend are having trouble connecting our 8900's to our home wireless. We've both recently got the phone.

She went to a friend with the same ISP and router and connected no problem but all we get at home is "Connection failed" or something to that effect.

The wireless works because I can connect laptops no problem, so I'm assuming it's a setting.

Any ideas?
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Old 04-23-2009, 08:36 AM   #2 (permalink)
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Have you tried adding your 8900's MAC number to the routers "allowed" list?

If you have set it to only allow only certain MAC numbers in the router setup, then obviously it won't connect.
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Old 04-26-2009, 11:33 AM   #3 (permalink)
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Default Home Wireless Solution 8900

I had the same problem with my 8900. I contacted my provider and discovered that a good deal of 'packages, books and registration info' was not on the phone upon delivery. I was instructed to tweak a few settings and had my phone re-registered with T-Mobile while they sent my phone the appropriate additions. Now my wifi works flawlessly. I recommend going through your providers service people just in case you phone is actually missing important elements.
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