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Old 05-01-2009, 04:42 AM   #1 (permalink)
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I'm using a 8900 curve wich is working fine, a customer brought me his 8900 curve wich is setted up with 2 email accounts, the 1 working fine. On the other 1 he selects to reply to a email but does not have the send option after he typed out his reply mail. On that same mail account when he selects to delete a mail it does not prompt him to select where it must be deleted(server and handset,or handset only). I changed the option on the handset to prompt him but it still does not do it!

Please HELP!!!!
Old 05-01-2009, 06:38 AM   #2 (permalink)
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It sounds like he might have upgraded or had to restore messages to the device from a backup and doesn't have the proper service book for that account.

How do I resend my service books? - BlackBerryFAQ

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