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Old 05-06-2009, 04:17 AM   #1 (permalink)
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I have a very, very annoying problem with my 8900.

I used to have a single BIS email account setup connecting to Gmail. Now I also wanted my work/exchange email so I upgraded to a BES account, and added my work email.

the problem is instead of creating another "mailbox" on my device, it just kept one and now sends BOTH account emails to the same mailbox. So I can never tell what was sent to me personally, or my office account as they are all mixed in the same place?

Is there no way to segregate emails from different accounts to difference mail folders/icons?
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Old 05-06-2009, 04:21 AM   #2 (permalink)
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You can with a program from Empower. This is the only way to seperate them right now.

Empower your BlackBerry with HTML Email Viewer and BES MailBox
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Old 05-06-2009, 04:30 AM   #3 (permalink)
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Zerog46 - u mean this is normal? Surely the BB people expected you to have more than one mailbox on a device created primarily for messaging?

Im gonna need more coffee and a few pain killers soaked in it.
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Old 05-06-2009, 04:37 AM   #4 (permalink)
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The way it is. All email goes into the main email box. It's easy to seperate BIS accounts by hiding the main icon but not BES because you need that one.
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Old 05-06-2009, 04:41 AM   #5 (permalink)
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okay. im trying that app you mentioned and will see. thanks, adios.

[EDIT]
Empower is working nicely. moved it to the home screen and i can view either mailbox on its own now. Thank Zero.
[/EDIT]

Last edited by rurapente : 05-06-2009 at 04:46 AM.
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Old 05-06-2009, 05:18 AM   #6 (permalink)
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I thought we can set 'sms and email inboxes' = Separate ??

I am using BIS , and I setup my company email(pop3) and my personal(ie.yahoo) using BIS setup screen, and I have separate icons in my home page to access different mailbox.. Is this the way u wanted? sorry i'm confused..
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Old 05-06-2009, 04:12 PM   #7 (permalink)
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Quote:
Originally Posted by yyhhcc View Post
I thought we can set 'sms and email inboxes' = Separate ??
That is different. Sms are texts, the op is talking only about email.

Quote:
Originally Posted by yyhhcc View Post
I am using BIS , and I setup my company email(pop3) and my personal(ie.yahoo) using BIS setup screen, and I have separate icons in my home page to access different mailbox.. Is this the way u wanted? sorry i'm confused..
It sounds like you have set up two different BIS accounts. Those can be in sepearte inboxes. I have never dealt with BES, but it's my understanding that all BES email goes only into the general email box, which would also contain all the other email accounts.
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Old 05-06-2009, 05:41 PM   #8 (permalink)
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By the way, the folder is called "Messages". Not "Inbox" or "Stuff I want in there". By default all messages (SMS, MMS, BBM, IM, E-Mail) and some phone logs go into the Messages folder.
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Old 05-06-2009, 10:56 PM   #9 (permalink)
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Quote:
Originally Posted by wawasteele View Post
That is different. Sms are texts, the op is talking only about email.



It sounds like you have set up two different BIS accounts. Those can be in sepearte inboxes. I have never dealt with BES, but it's my understanding that all BES email goes only into the general email box, which would also contain all the other email accounts.
Nope.. I've only one BIS account, One Login.

I've 4 emails setup (one pop3 from company, 3 other emails (yahoo, gmail, and my carrier's free mail box)

In my home page, I've 5 icons :
- 4 icons which contains emails separately from the different mailboxes i've setup, mentioned above.
- PLUS 1 more icon called 'Messages" , an All-in-one icon where i can see all my emails.

Hope that clarifies.
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Old 05-06-2009, 11:23 PM   #10 (permalink)
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It sounds as if Rurapente should have originally tried to add the work email to his BIS.
With BES could he have just designate the work email as a priority1 so the font would read in red. Although he wouldn't know if the email was work or personal till he opened the messages icon.
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Old 05-07-2009, 03:24 PM   #11 (permalink)
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Quote:
Originally Posted by yyhhcc View Post
Nope.. I've only one BIS account, One Login.

I've 4 emails setup (one pop3 from company, 3 other emails (yahoo, gmail, and my carrier's free mail box)

In my home page, I've 5 icons :
- 4 icons which contains emails separately from the different mailboxes i've setup, mentioned above.
- PLUS 1 more icon called 'Messages" , an All-in-one icon where i can see all my emails.

Hope that clarifies.
My set up is the same.
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Old 05-07-2009, 07:50 PM   #12 (permalink)
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Quote:
Originally Posted by rurapente View Post
I have a very, very annoying problem with my 8900.

I used to have a single BIS email account setup connecting to Gmail. Now I also wanted my work/exchange email so I upgraded to a BES account, and added my work email.

the problem is instead of creating another "mailbox" on my device, it just kept one and now sends BOTH account emails to the same mailbox. So I can never tell what was sent to me personally, or my office account as they are all mixed in the same place?

Is there no way to segregate emails from different accounts to difference mail folders/icons?
If I'm following this correctly... rurapente no longer has a BIS account (only one account per phone). He switched to a BES account. He is no longer the administrator of the account, I assume his office is. Hind sight (assuming no corporate restrictions) he could have just added the work email to his original BIS account.
The frustrating part is once you go BES you can't switch back.

I believe each BIS account allows 9 + 1 provider email accts.

Did I follow this right?
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Old 05-07-2009, 10:05 PM   #13 (permalink)
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Well, rurapente is still enjoying his cup of coffee i guess
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