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Old 05-13-2009, 12:11 PM   #1 (permalink)
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Default Camera Glitch (please help)

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well when i first bought this phone it was about 2 weeks ago and the camera started acting really weird...it would give a weird distorted color not every time but through out the use of the camera ... now when it first happen i went to rogers and returned it because obviously something was wrong with it...then i got a second phone and it did the exact same problem...went back to the store and gave them the phone back...after arguing with the store manager he replaced it again...now i just got this phone about 3 hours ago ...just to let you know i have resetted the phone (clean installation) and i have updated the phone to the latest firmware...i really need your guys help in order to understand this problem. Here is a video so you guys understand my problem clearly.

YouTube - Blackberry 8900 glitch

Last edited by saad.nbp : 05-13-2009 at 01:28 PM.
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Old 05-13-2009, 12:41 PM   #2 (permalink)
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i wouldn't worry about it from the video. it looks like it corrects itself after you shut it down and restart the camera.
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Old 05-13-2009, 12:51 PM   #3 (permalink)
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the thing is that it doesn't happen only once...it happens through out the time...sure it restarts and gets fixed...but why does it even occur in the first place...that is what i am trying to understand
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Old 05-13-2009, 12:54 PM   #4 (permalink)
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Have you tried to update your phone software, that may fix the issue, if not I would suggest you contact your carrier to exchange the phone.
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Old 05-13-2009, 12:55 PM   #5 (permalink)
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yes i have tried the latest update and still it does the same thing...i was wondering if that ever happened to anyone else?
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Old 05-13-2009, 01:26 PM   #6 (permalink)
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Quote:
Originally Posted by saad.nbp View Post
yes i have tried the latest update and still it does the same thing...i was wondering if that ever happened to anyone else?
I have had my phone 8900 since its release and have not had the camera issue that you have, I would suggest you contact your carrier to exchange it..
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Old 05-13-2009, 01:29 PM   #7 (permalink)
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I just watched the youtube video, I am gonna see if I can duplicate it on mine, it appears he was loading the camera app and exiting on it three times and after that fourth time he got the fuzzy camera screen, it also appears he was doing a keystroke on the keyboard before loading the camera app everytime?
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Old 05-13-2009, 01:32 PM   #8 (permalink)
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yea i was using the key board...try it couple of times because it doesn't happen just after 4-5 tries...it takes about 5 min..since i use it alot it happens frequently...also you use the track ball to select it...its really the same thing
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Old 05-13-2009, 01:33 PM   #9 (permalink)
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I can't get mine to do it, I would exchange your phone
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Old 05-13-2009, 01:35 PM   #10 (permalink)
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I tried using the keyboard and the trackball to select the camera app, I tried numerous times and it loaded up perfect everytime, I will try more times during the day
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Old 05-13-2009, 01:35 PM   #11 (permalink)
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yeaa thats what i was thinking...i called rogers and told them and their replacing it directly from the company...they told me its possible that the retail store you got it from might all be defective..again i would sugguest other people to try it out...just time to time...click on your camera, see if that happens...so then atleast i know its a hardware issue rather then a software
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