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Old 05-14-2009, 05:49 PM   #1 (permalink)
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My email notification icon won't go away. I got a message earlier today and deleted it without reading it. The little red star thats on the email notification icon went away but the icon still shows (unread message).

I have deleted all of the emails in that account, resent service books and even deleted and then re started the email account on the BIS page and the unread message icon is still there.

This really annoys me and I want to have it go away.
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Old 05-14-2009, 06:22 PM   #2 (permalink)
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Wirelessly posted (8820)

Did you by accident save the message? Bring up the menu, select view folders (or whatever) then select saved messages. See if it's there. Delete if so.

EDIT: Actually, you may have view saved messages in your menu, below view folders.
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Old 05-14-2009, 06:25 PM   #3 (permalink)
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Nope, not there.
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Old 05-14-2009, 06:26 PM   #4 (permalink)
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Wirelessly posted (8820)

Also, sounds like you may have done this, but to be clear, point to the date bar at the top of the message folder, bring up the menu, and select mark prior read.
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Old 05-14-2009, 06:28 PM   #5 (permalink)
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Try pulling the battery and see if it goes away.

Could also be a BBM message waiting for you.
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Old 05-14-2009, 06:29 PM   #6 (permalink)
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Do a hard boot of your phone. take out the battery and put it back in.

Had the same thing happen to me...and that worked for me
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Old 05-14-2009, 06:35 PM   #7 (permalink)
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Wirelessly posted (8820)

And if the hard reset doesn't fix it, try changing to another theme and back.
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Old 05-14-2009, 07:56 PM   #8 (permalink)
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The battery pull did it. I feel like an idiot for not doing that before posting.

Thanks everybody
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