BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-16-2009, 06:02 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 8900
PIN: N/A
Carrier: Cincinnati Bell
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Instamapper and Blackberry 8900 firewall problem

Please Login to Remove!

I have an 8900 and when I try to use the Instamapper GPS tracker app., I keep getting a message that says: The application GPSTracker has attempted to open a connection to a location inside and outside the firewall which is not allowed by your IT policy. The program says "Network Error" and "Data not yet sent" I have changed the settings between direct and BIS and have enabled and disabled A-GPS, but have had no luck. Any ideas? The program worked fine on my 8310. Thanks for any help!
Offline  
Old 05-16-2009, 07:06 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,919
Post Thanks: 19
Thanked 521 Times in 506 Posts
Default

Wirelessly posted (8820)

Go options > security options > general settings and scroll down. What is listed under services?
__________________
- Ira
Offline  
Old 05-16-2009, 07:12 PM   #3 (permalink)
New Member
 
Join Date: May 2009
Model: 8900
PIN: N/A
Carrier: Cincinnati Bell
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No services listed
Offline  
Old 05-16-2009, 07:22 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,919
Post Thanks: 19
Thanked 521 Times in 506 Posts
Default

Wirelessly posted (8820)

Can you disable the firewall? (Options > security options > firewall)
__________________
- Ira

Last edited by aiharkness : 05-16-2009 at 07:24 PM.
Offline  
Old 05-16-2009, 07:41 PM   #5 (permalink)
New Member
 
Join Date: May 2009
Model: 8900
PIN: N/A
Carrier: Cincinnati Bell
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Now I am able to get the program to work. Any ideas how I can keep the firewall on and let this program through.
Offline  
Old 05-16-2009, 08:02 PM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,919
Post Thanks: 19
Thanked 521 Times in 506 Posts
Default

Wirelessly posted (8820)

See what others say. I've never enabled the firewall. As far as I know, you'll have that split tunnel error with the firewall enabled.
__________________
- Ira
Offline  
Old 05-16-2009, 08:22 PM   #7 (permalink)
New Member
 
Join Date: May 2009
Model: 8900
PIN: N/A
Carrier: Cincinnati Bell
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you very much for your time and help!
Offline  
Old 05-17-2009, 04:07 AM   #8 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,919
Post Thanks: 19
Thanked 521 Times in 506 Posts
Default

Wirelessly posted (8820)

Happy to help.

Welcome to the group.
__________________
- Ira
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.