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Old 05-22-2009, 04:39 PM   #1 (permalink)
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Exclamation wont turn on help!

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My phone will not turn on!
The red LED is constant on and the battery is charged but it will not turn on.
Took the battery out left it out for like 30 mins put it back and still no go.
Can someone help?

Thanks

Dean
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Old 05-22-2009, 05:05 PM   #2 (permalink)
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When you replace the battery in, do you only get a black screen and the solid red LED?

The LED never blinks? No white screen with a symbol in the middle of the screen?
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Old 05-22-2009, 05:13 PM   #3 (permalink)
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when i put it in black screen nothing on it and a solid (not blinking) red LED thats is on constantly. absolutely nothing on the screen at all none of the buttons do anything im lost????
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Old 05-22-2009, 05:19 PM   #4 (permalink)
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When you connect the device to your PC, does it detect it?
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Old 05-22-2009, 05:19 PM   #5 (permalink)
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Quote:
Originally Posted by jsconyers View Post
When you connect the device to your PC, does it detect it?

Yes
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Old 05-22-2009, 05:20 PM   #6 (permalink)
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oh weird the light is off now.
i just pluged it back in the the computer and its on red again not blinking
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Old 05-22-2009, 05:23 PM   #7 (permalink)
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Try following these steps to the letter:
Latest OS: 8900 4.6.1.353/4.6.1.231 (English + East Asian)
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Old 05-22-2009, 05:50 PM   #8 (permalink)
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ok downloading now.
what will this do???
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Old 05-22-2009, 05:51 PM   #9 (permalink)
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It will reload the operating system onto your device. What happened that caused this problem to begin with? Did you drop the device, load 3rd party software or a theme? Get it wet?
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Old 05-22-2009, 05:53 PM   #10 (permalink)
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Quote:
Originally Posted by jsconyers View Post
It will reload the operating system onto your device. What happened that caused this problem to begin with? Did you drop the device, load 3rd party software or a theme? Get it wet?
Nope nothing like that at all just left it on my dresser
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Old 05-22-2009, 05:57 PM   #11 (permalink)
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Interesting. Not sure what happened. But reloading the OS on the device should fix things for you.
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Old 05-22-2009, 06:01 PM   #12 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Interesting. Not sure what happened. But reloading the OS on the device should fix things for you.
Thanks!

I just turned it off last night before i went to ber plugged in the charger and this morning it wont start???
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Old 05-22-2009, 06:03 PM   #13 (permalink)
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Not sure what would have caused it. Let us know how the OS reload goes.
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Old 05-22-2009, 06:58 PM   #14 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Not sure what would have caused it. Let us know how the OS reload goes.
Will do but at the moment i cant seem to get the file i keep getting a message that its losing the connection with the blackberry server try again later....... figures
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Old 05-22-2009, 07:02 PM   #15 (permalink)
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BlackBerry.com has been pretty flaky lately. Just keep trying.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 05-22-2009, 11:17 PM   #16 (permalink)
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Quote:
Originally Posted by jsconyers View Post
BlackBerry.com has been pretty flaky lately. Just keep trying.

YEA! IT WORKED!

Thanx "jsconyers" it took a while to download it but it only took about 20 mins to do the install and yes it worked like a charm. I should have backed it up I lost all my contacts but I really dont care my phone actually seems faster now for some reason? is it the new OS? well i have to replace all my contacts now but thank you very much I owe you a few beers if you are ever in L.A.


Dino
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Old 05-23-2009, 12:38 AM   #17 (permalink)
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Glad it worked!

I won't be in LA anytime soon, so have a few cold ones for me
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 05-24-2009, 10:43 AM   #18 (permalink)
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Quote:
Originally Posted by DEVO! View Post
YEA! IT WORKED!

Thanx "jsconyers" it took a while to download it but it only took about 20 mins to do the install and yes it worked like a charm. I should have backed it up I lost all my contacts but I really dont care my phone actually seems faster now for some reason? is it the new OS? well i have to replace all my contacts now but thank you very much I owe you a few beers if you are ever in L.A.


Dino
The phone is fater because it is essentially "new". I do suggest that you back up your phone as much as you can. Especially if you are not on a BES.
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