06-02-2009, 08:06 AM
Talking BlackBerry Encyclopedia
Join Date: May 2006
Carrier: Cincinnati Bell
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you need to open your Profile icon, then click on Advanced.
press Menu key and select New Exception.
you can then title your exception after the Exception: prompt
then you can add names to go into the exception folder after the From: prompt.
from there you can select the Custom Phone Tune box and set up whatever ring tones or setting you want.
this is how I do it for freinds and family from my address book, not sure if it will work for you with accounts. I don't have a BES.
Phones Owned: Nokia 6200; Nokia 6126 2ea; 8700g; 8900; Carrier-Cincinnati Bell: Future Bold Owner