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bruswain Offline
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Default 8900 email issue - 06-08-2009, 05:21 AM

Hi, new to Blackberry, so bear with me, any helpful advice would be great.

I just got the Curve 8900 (Tmobile) branded, but the email set up icon is not available. Is this because I need either a data plan or Tmobile SIM?

I'm trying to use it in Asia with a local SIM.


Thanks
   
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Digital Jedi Online
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Default 06-08-2009, 06:42 AM

I suspect you just have it hidden, i wouldn't advise using the wizard setup on the device anyway. use the one that is available online. google tmobile instant email and it will come up for your region. make sure your device gets a data connection and that your SIM is correctly provisioned for a blackberry data plan. no data plan no emails and apps!


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mjgs1971 Offline
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Default 06-08-2009, 09:12 AM

Hi,

Is your device unlocked?


8900 Unlocked BES
App:4.6.1.250 Plt:4.2.0.113
8700 Unlocked
App:4.5.0.153 Plt:2.7.0.105
   
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bruswain Offline
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Default actually no - 06-08-2009, 09:48 AM

Quote:
Originally Posted by mjgs1971 View Post
Hi,

Is your device unlocked?

actually, no. I bought it "NEW - UNLOCKED" off ebay, but after checking, it is not unlocked.

Is that the answer? Once I get it unlocked, the email icon will appear?
   
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mjgs1971 Offline
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Default 06-08-2009, 10:12 AM

If a device is locked, you wouldn't be able to insert any other sim card in it, especially if you intend to use it here in Asia. Setting up your email using a foreign sim card + bb data plan would then be made possible.


8900 Unlocked BES
App:4.6.1.250 Plt:4.2.0.113
8700 Unlocked
App:4.5.0.153 Plt:2.7.0.105
   
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TXLady Offline
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Default 06-08-2009, 12:56 PM

Quote:
Originally Posted by bruswain View Post
Hi, new to Blackberry, so bear with me, any helpful advice would be great.

I just got the Curve 8900 (Tmobile) branded, but the email set up icon is not available. Is this because I need either a data plan or Tmobile SIM?

I'm trying to use it in Asia with a local SIM.


Thanks
The email icon will not appear without a blackberry data plan since the built in push email only works through the RIM servers.


Personal: Storm 2 on Verizon (BIS)
Work: 9600 on Verizon (BES)
   
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bruswain Offline
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Default 06-08-2009, 08:53 PM

Hi Everyone, thanks for your help. I just got it unlocked. And my local SIM works (currently in China) for voice. But just as everyone has said, the email function is not available.

Do I need an actual Blackberry data plan for it to work? I always assumed that any data plan would allow email to work, just like a computer or maybe iphone also? Get connected to data, and the email app will work. Too naive of me to think that?
   
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bruswain Offline
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Default 06-08-2009, 08:55 PM

Quote:
Originally Posted by mjgs1971 View Post
If a device is locked, you wouldn't be able to insert any other sim card in it, especially if you intend to use it here in Asia. Setting up your email using a foreign sim card + bb data plan would then be made possible.
If there is no workaround, then I would need a local BB specific data plan to go with my local SIM?
   
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ndub33 Offline
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Default 06-08-2009, 09:06 PM

Quote:
Originally Posted by bruswain View Post
If there is no workaround, then I would need a local BB specific data plan to go with my local SIM?
That is correct. It would need to be specific to BlackBerry.


1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
   
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