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Old 06-11-2009, 02:22 PM   #1 (permalink)
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Default gmail mobile: unable to download attachments?

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I use my blackberry mainly for work on BES but I would also like to have my personal gmail account available. I get a hundred or so emails a day for my work so I don't really like that I can't keep my work email and my gmail email seperated from the main messages bucket.

I don't mind using gmail mobile instead of having the address set up on my blackberry but I just realized that it doesn't seem to allow me to download photos from gmail mobile to my device which is a major issue since my wife often sends me pictures of my daughter.

So I'm looking to you power users to find out how you may have handled similar situations.

Thanks
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Old 06-11-2009, 03:59 PM   #2 (permalink)
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I have been using the gmail mobile app since it came out and I have always been able to download images. Whether to view them from the e-mail or save them to the device or a sd card.

I would suggest removing the application, pulling the battery, then reinstall the application and see what happens.
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Old 06-11-2009, 04:02 PM   #3 (permalink)
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is that an option when you click on the nav menu?
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Old 06-11-2009, 04:08 PM   #4 (permalink)
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Normally when there is an attachment, I would get an option to view.
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Old 06-11-2009, 04:27 PM   #5 (permalink)
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My wife has an iphone. she sends me a photo and it shows up as a link that says "photo.jpg".

I click on the menu button and I get the option to view attachment. It opens up and I can see the photo, but then I have no option to save it to my device, or anywhere for that matter.

Do you see the save option after you click the menu button again in gmail mobile?
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Old 06-11-2009, 04:38 PM   #6 (permalink)
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Oooohhh, sorry, no. There is none that I have seen. I hope in the next update they add that feature as well as the ability to add attachments from the device.
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Old 06-11-2009, 04:40 PM   #7 (permalink)
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wait, but you said you were able to download them and save them to your device or sd card?

was I just not explaining it well enough
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Old 06-11-2009, 05:06 PM   #8 (permalink)
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I must apologise, it has become such the norm for me that I didn't realise what I was saying. What I would normally do if there is an attachment that I want to save is to forward it to my corporate account and then download it.

I do this so often, that I thought I was able to actually download.

My bad.
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Old 06-11-2009, 05:09 PM   #9 (permalink)
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ahh, thank you for the clarification. I thought I was missing something. Thanks for trying to help though. I think I'll just convince my wife to add my blackberry address (which I don't use at all) to my contact on her phone and use that to send photos.
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