BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-16-2009, 03:42 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2006
Location: London
Model: Curve
Carrier: O2 UK
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry stucked on the first screen afetr a reboot

Please Login to Remove!

Hello,

I have a Curve 8900 with Bouygues (a french operator).
It worked perfectly so far, until an hour ago when I had the following issue:

- I use a Mac and Missing Sync. works fine.
- After a sync, Missing Sync asked me to relaunch the soft on the BB (because Missing Sync needs to be installed on both eth Mac and the BB)
- Then I proceed with a Hard Reset (SHIFT ALT DEL)
- The BB switched off, rebook, and is now Stuck on the Operator screen :(

I have tried to reboot again, removing the battery, but it does the samething again and again.

Needless to say that I am in a bad situation here, and will appreciate your kind help!

Many thanks,
Josué
Offline  
Old 06-16-2009, 02:27 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2007
Location: Chandler AZ
Model: 8900
OS: 4.6.1.250
Carrier: T-Mobile
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Something like that happened to me and it turned out it was because of a 3rd party theme. What I did was held END to power off the phone and the power it back on with END and when if it comes on switch the theme back to a stock theme and then do a battery pull. That worked for me when it was stuck on my T-Mobile splash screen so maybe it will for you too.
Offline  
Old 06-16-2009, 02:59 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2006
Location: London
Model: Curve
Carrier: O2 UK
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, it finally worked, after managung to get the home screens with loads of display bugs, i wiped it out and reinstalled all.
i also have a theme but it was fine so far...
Offline  
Old 06-17-2009, 03:54 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
wawasteele's Avatar
 
Join Date: Apr 2007
Model: 8900
OS: 4.6.1.206
Carrier: T-Mobile US
Posts: 241
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Many 3rd party themes with the 8900 will cause that problem. I have read of two solutions to avoid it.

1. Make sure there are no unread emails.

or

2. Before any battery pull or reset, change to a stock theme. After the battery pull/reset, you change change back to the theme of your preference.
__________________
Wanda
Pictures of some of my quilts: http://community.webshots.com/user/wjpetersen
Offline  
Old 06-18-2009, 03:21 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2006
Location: London
Model: Curve
Carrier: O2 UK
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok thanks for this useful tip!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.