BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-17-2009, 02:41 AM   #1 (permalink)
New Member
 
Join Date: Feb 2008
Location: Serbia
Model: 8310
PIN: 253C798A
Carrier: Vodafone
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Backup Problem !!

Please Login to Remove!

when i try to backup my device data, it stops every time at "mms options", returns an error and breaks up the backup process...

i tried it on my server (2003), on my desktop (vista) and on my laptop (7)...
all the same thing.....

can anyone help??

THX
Offline  
Old 06-17-2009, 03:46 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
wjereb's Avatar
 
Join Date: Jul 2007
Location: NJ
Model: 9800
OS: 6.0.0.526
PIN: N/A
Carrier: AT&T - BES
Posts: 336
Post Thanks: 7
Thanked 8 Times in 8 Posts
Default

Usually it's the Browser Data Cache. Use DM and highlight the Browser Data Cache and hit clear. That usually does it for me. Other people on here have said to clear it from the device (Browser->Options->Cache Operations->Clear History) but that doesn't work for me.

Bill J
__________________
Blackberry not acting right? Pull the Battery!
History
8100, 8310, 8900, 9700 - Retired / 9800-Active
If someone helps you, hit the Thanks button!
Offline  
Old 06-17-2009, 03:48 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
wawasteele's Avatar
 
Join Date: Apr 2007
Model: 8900
OS: 4.6.1.206
Carrier: T-Mobile US
Posts: 241
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lord_bozidar View Post
when i try to backup my device data, it stops every time at "mms options", returns an error and breaks up the backup process...

i tried it on my server (2003), on my desktop (vista) and on my laptop (7)...
all the same thing.....

can anyone help??

THX
I had that problem but with a different file. I think what I did was in the DM to go backup/restore then advanced. I then called up a previous backup file and found the one part that was causing me problems. In your case that would be "mms options". I restored that one part to my phone. I then was able to do a normal backup. It sounds like it's just an option file with you, so I would guess, that even if you had to restore an old file that was out of date, you could easily fix that.
__________________
Wanda
Pictures of some of my quilts: http://community.webshots.com/user/wjpetersen
Offline  
Old 06-19-2009, 09:26 AM   #4 (permalink)
New Member
 
Join Date: Feb 2008
Location: Serbia
Model: 8310
PIN: 253C798A
Carrier: Vodafone
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, that solved my prob :D
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.