BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-01-2009, 03:52 PM   #1 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8900
PIN: N/A
Carrier: t mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default white screen when i connect usb

Please Login to Remove!

hi every one

i am a new bb user,the problem im having is when i connect to the usb the screen goes white and nothing happens,when i first connected it to usb the red light stayed on and nothing happened,now i just get the white screen,also i only have the usb cable for chargeing and i only have
1 bar of battery left so PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.......i just connected the usb again and now i there is nothing no white screen then when i disconnected usb the phone turned itself on .............HELP.............

Last edited by darren d : 07-01-2009 at 05:28 PM.
Offline  
Old 07-01-2009, 05:36 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,033
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

First of all, are you connecting to your PC via a HUB or plugging directly into the PC?

Do you have Desktop Manager loaded? You need that as it has the drivers required to charge the BB.

Has it worked correctly before? If so what were you doing just before you noticed that it didn't work?

Are you using a PC or a Mac?

Might be time to look for a wall charger.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 07-01-2009, 05:43 PM   #3 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8900
PIN: N/A
Carrier: t mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks 4 replying

im connecting directly to pc
i dont have DM...im not sure what one to download
yes it has worked before
i was going to transfer some music to the phone when this all started
i am using a pc
i bought a wall charger it worked for 1 day so i took it back and got another 1 and the same thing happened.......
Offline  
Old 07-01-2009, 05:56 PM   #4 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

your wall chargers have only worked for one day?
very strange!

download desktop manager 4.7
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 07-02-2009, 03:25 PM   #5 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8900
PIN: N/A
Carrier: t mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default White Screen And Usb Problems

i have installed DM 4.7 and have the same problems...
the phone is on when i connect usb then it turns off and when disconnect the phone reboots its self......
Offline  
Old 07-04-2009, 11:14 AM   #6 (permalink)
Thumbs Must Hurt
 
Cavi Mike's Avatar
 
Join Date: Aug 2007
Location: Rochester, NY
Model: **))
PIN: ATA
Carrier: T-Mobile
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dubdub View Post
Do you have Desktop Manager loaded? You need that as it has the drivers required to charge the BB.
Not true. I charged my 8800 and 8900 from my netbook without software. And besides, do you think car and wall chargers have Desktop Manager in them?


I think the problem is that your USB port doesn't have sufficient current to charge your phone. Try another computer and see what happens.
__________________
pearls ain't free
Offline  
Old 07-04-2009, 12:38 PM   #7 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

car and wall chargers are just standard chargers.
you need drivers on a computer whether PC or mac to get anything plug and play working!
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 07-04-2009, 02:13 PM   #8 (permalink)
Thumbs Must Hurt
 
Cavi Mike's Avatar
 
Join Date: Aug 2007
Location: Rochester, NY
Model: **))
PIN: ATA
Carrier: T-Mobile
Posts: 160
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

There are 2 types of USB chargers, neither are standard. If I try to use my satnav USB charger on my BB, it will only charge for a brief period, maybe 2 seconds, and then stop charging. If I use my BB charger on my satnav, I can't use it because it thinks it's plugged into a computer. I'm not exactly sure how the chargers differ, maybe it's as simple as a resistor across the data pins, but the BB just needs to think it's connected to a computer to charge, there doesn't need to be any software involved.
__________________
pearls ain't free
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.