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Old 07-04-2009, 03:46 AM   #1 (permalink)
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Default Software or Hardware error (white/grey display)

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Hello,

my 8900 suddenly shows a white background with grey stripes.

All other function are ok, phone calls etc.
I can make screenshots via USB. Everything seems to be ok.
I tried to wipe and install the newest firmware. But the display is just white and grey.

Should i send it to RIM?
The Curve 8900 is just 4 weeks old.

Thanks for any ideas.

Sorry for my english (i am from germany).


cybrid
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Old 07-04-2009, 10:08 AM   #2 (permalink)
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Welcome to BB Forums!

I suggest to return the unit if it has warranty. Maybe that particular device has an LCD problem.
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Old 07-04-2009, 10:28 AM   #3 (permalink)
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Have you tried pulling the battery for about 30 seconds with the device powered on?
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2nd Step in Troubleshooting: Pull the Battery.
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