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Old 07-06-2009, 12:30 PM   #1 (permalink)
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Weird issue here guys, i upgraded to .250 when it was first released, all was well except with my password, i always used a 4 letter combination until i upgraded i got an error that that the password was too short and pick a new one. I do that and am now using a 5 digit password however; every few days i get a message that my password expired and i need to enter a new one, which can be anything then i have to go reset my password to what it was already. i got sick of that so i downgraded to 4.6.1.239 thinking maybe it was the version i was using and the same thing keeps happening, any thoughts here??
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Old 07-06-2009, 02:48 PM   #2 (permalink)
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Angry

......
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Old 07-06-2009, 11:40 PM   #3 (permalink)
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Are you on BES?

Otherwise, you can actually turn-off password protection so it wouldn't be annoying.
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Old 07-08-2009, 08:58 AM   #4 (permalink)
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i am but my company is fairly lenient on password issues, i've never seen this happen before....
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Old 07-08-2009, 09:01 AM   #5 (permalink)
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Might want to check with your BES Administrator just the same, there may have been a policy change.
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Old 07-08-2009, 11:01 AM   #6 (permalink)
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Quote:
Originally Posted by ndub33 View Post
Might want to check with your BES Administrator just the same, there may have been a policy change.
I did do that, him and I are friendly as I am a closet gadget dork and am always harassing him about when new bb's are gonna be available, he also looks the other way on my frequent os updates. We're not a huge company, about 25 users, no one else has this issue and ther are a few other os updaters with the same device...
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Old 07-08-2009, 01:39 PM   #7 (permalink)
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help i am using my 7290 as a data device. however it keeps asking me for a different password like every 3-4 days. sigh. I need to use a password but hey this is getting crazy... HELP..
I am severely hearing impaired and not using it as a text type bb yet. due to the cost like you have to have a 100.00 plan sigh. any suggestions???
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Old 07-08-2009, 12:44 PM   #8 (permalink)
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yes, create your own thread.
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Old 07-21-2009, 01:15 PM   #9 (permalink)
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Ok, so I just switched carriers and went with a tour from vzw, awsome and my password was working ok with 4 characters UNTIL i hooked it up to dm which is version 4.3.0.17, and now i have the same problem again, i put 4 characters in and i get "the password you chose is too short, please try again" message..., anyone have any idea how to fix and why DM would randomly cause this??
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Old 07-21-2009, 01:19 PM   #10 (permalink)
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Desktop Manager? You have some IT Policy (policy.bin?) file loaded on your PC, and when you connect to Desktop Manager, it automatically installs it.
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Old 07-21-2009, 02:00 PM   #11 (permalink)
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ok, thats the most info i got so far, how would i confirm thats the issue and how do i fix it..Also, when i was having this problem on my 8900, i did a security wipe and reloaded the os... but what your saying makes perfect sense in that it would get automatically loaded...
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Old 07-21-2009, 02:25 PM   #12 (permalink)
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You need to search your entire PC for the IT Policy. Delete it and all instances of it from your PC.

Then, you can use JLCmder for ResetToFactory.
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Old 07-21-2009, 02:36 PM   #13 (permalink)
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ok, i found a policy.bin file, this is a brand new bb never been hooked to our bes but because the policy was on my computer as soon as i connected it it was automatically installed? There is no reference to an IT policy on my bb, does that matter?? And thank you for the help.. Also how do i resotre with out putting that file back on my bb??
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Last edited by junior1790 : 07-21-2009 at 02:43 PM.
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Old 07-21-2009, 03:03 PM   #14 (permalink)
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That should solve your issue.

so, delete the bin file. Do a backup. Do the ResetToFactory, then do a restore from the previous backup.
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Old 07-21-2009, 03:09 PM   #15 (permalink)
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Awesome, thanks... I'll let you know how I do..
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Old 07-21-2009, 03:40 PM   #16 (permalink)
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all went according to plan, if i do a restore from a previous backup, will that put the policy back on my bb?
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Old 07-22-2009, 08:25 AM   #17 (permalink)
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All fixed... Thanks again..
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Old 07-22-2009, 09:01 AM   #18 (permalink)
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Excellent, thanks for the update.

Enjoy.
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