Weird issue here guys, i upgraded to .250 when it was first released, all was well except with my password, i always used a 4 letter combination until i upgraded i got an error that that the password was too short and pick a new one. I do that and am now using a 5 digit password however; every few days i get a message that my password expired and i need to enter a new one, which can be anything then i have to go reset my password to what it was already. i got sick of that so i downgraded to 4.6.1.239 thinking maybe it was the version i was using and the same thing keeps happening, any thoughts here??

......

Are you on BES?

Otherwise, you can actually turn-off password protection so it wouldn't be annoying.

i am but my company is fairly lenient on password issues, i've never seen this happen before....

Might want to check with your BES Administrator just the same, there may have been a policy change.

I did do that, him and I are friendly as I am a closet gadget dork and am always harassing him about when new bb's are gonna be available, he also looks the other way on my frequent os updates. We're not a huge company, about 25 users, no one else has this issue and ther are a few other os updaters with the same device...

help i am using my 7290 as a data device. however it keeps asking me for a different password like every 3-4 days. sigh. I need to use a password but hey this is getting crazy... HELP..
I am severely hearing impaired and not using it as a text type bb yet. due to the cost like you have to have a 100.00 plan sigh. any suggestions???

yes, create your own thread.

Ok, so I just switched carriers and went with a tour from vzw, awsome and my password was working ok with 4 characters UNTIL i hooked it up to dm which is version 4.3.0.17, and now i have the same problem again, i put 4 characters in and i get "the password you chose is too short, please try again" message..., anyone have any idea how to fix and why DM would randomly cause this??

Desktop Manager? You have some IT Policy (policy.bin?) file loaded on your PC, and when you connect to Desktop Manager, it automatically installs it.

ok, thats the most info i got so far, how would i confirm thats the issue and how do i fix it..Also, when i was having this problem on my 8900, i did a security wipe and reloaded the os... but what your saying makes perfect sense in that it would get automatically loaded...

You need to search your entire PC for the IT Policy. Delete it and all instances of it from your PC.

Then, you can use JLCmder for ResetToFactory.

ok, i found a policy.bin file, this is a brand new bb never been hooked to our bes but because the policy was on my computer as soon as i connected it it was automatically installed? There is no reference to an IT policy on my bb, does that matter?? And thank you for the help.. Also how do i resotre with out putting that file back on my bb??

That should solve your issue.

so, delete the bin file. Do a backup. Do the ResetToFactory, then do a restore from the previous backup.

Awesome, thanks... I'll let you know how I do..

all went according to plan, if i do a restore from a previous backup, will that put the policy back on my bb?

All fixed... Thanks again..

Excellent, thanks for the update.

Enjoy.