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Old 07-08-2009, 03:32 PM   #1 (permalink)
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Default Track ball rolls fine, but multiple hard presses needed to click

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My 8900 is 5 months old.

In the last few days, it has become very difficult to press the track ball to accept a command. It takes multiple, very hard presses.

Rolling the track ball while pressing doesn't seem to clean things up. Cold, battery pull rebooting doesn't help either.

Suggestions?
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Old 07-08-2009, 06:30 PM   #2 (permalink)
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I was in Cancun and came back with the same issue. I'm not sure if it was the humidity over there or what. I've been back for a week and it is slowly improving (or maybe I'm getting used to it). The water damage indicators are fine.

TMO is sending me a new one.
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Old 07-08-2009, 06:53 PM   #3 (permalink)
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Quote:
Originally Posted by phrider View Post
My 8900 is 5 months old.

In the last few days, it has become very difficult to press the track ball to accept a command. It takes multiple, very hard presses.

Rolling the track ball while pressing doesn't seem to clean things up. Cold, battery pull rebooting doesn't help either.

Suggestions?

Give this a shot:

TrackBall / Select Button Gone Crazy!

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Last edited by Thatzmister2u : 07-08-2009 at 07:58 PM. Reason: Updating link
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Old 07-08-2009, 06:55 PM   #4 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post
Link doesn't work.
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Old 07-08-2009, 07:58 PM   #5 (permalink)
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Quote:
Originally Posted by YMark View Post
Link doesn't work.

Updated! Thanks for the catch!
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Old 07-08-2009, 08:10 PM   #6 (permalink)
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Wirelessly posted

The 8900 is a different beast. That solution won't work without voiding your warranty.
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Old 07-08-2009, 09:04 PM   #7 (permalink)
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Quote:
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The 8900 is a different beast. That solution won't work without voiding your warranty.
Well if it's still under warranty why even mess with it? If it's out go for it. I am presuming that the 8900 is like the bold where you have to disassemble to get to the trackball? After the tear down the same procedure would apply.

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Old 07-09-2009, 12:40 AM   #8 (permalink)
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The local T-Mobile store confirmed the 8900 trackball is not easily disassembled.

They suggested warranty replacement via phone customer service....
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