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Old 08-26-2009, 08:56 AM   #1 (permalink)
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Hi all,

I was installing a custom theme that started to cause a few issues with the device booting up properly. Anyway I managed to get it working somehow and reverted back to the original T-mobile theme.

The problem now is that I can't see my main email icon (corporate Exchange account). I know it's still receiving email because I can see the email notification icon on top.

Is there an easy way to restore this icon?

Thanks.
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Old 08-26-2009, 09:02 AM   #2 (permalink)
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Welcome to the forums.

Is the icon possibly hidden? Did you press Menu, then Show All to see all hidden icons?
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Old 08-26-2009, 09:09 AM   #3 (permalink)
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Sorry I'm new to Blackberrys (Blackberries?) I know when I click on an existing icon I can see the 'Hide' option but where would I click on the Menu option. Not wanting to sound stupid but I'm guessing the Menu button is the one to the left of the scroll ball?

I've just noticed the 'Profile' icon on the top left has also disappeared. I can hover over it but can't select it.

Just realised I can't access the Show All option has everything was already showing. But still no email icon.

EDIT: Just did another soft reset and this time it seemed to run some sort of 'secuity testing' thing and after that the icons came back!

Last edited by sh500 : 08-26-2009 at 09:42 AM. Reason: More info
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Old 09-25-2009, 02:14 PM   #4 (permalink)
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Hi I seem to have the same problem, just posted it. Did you get any resolution??
e
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Old 09-26-2009, 11:04 AM   #5 (permalink)
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Well as per my last post, I didn't really do anything apart from continuously resetting the device until it, by chance, enabled me to change the theme back to the original.

Later I did find find a sticky about Themes and resetting issues. I can't remember exactly what it said but somewhere along the lines of 'not resetting when you have unread items' (?)
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