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Old 08-30-2009, 08:03 AM   #1 (permalink)
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Default trackball does not want to scroll to the left

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Just upgraded to the 8900 from the 8310 yesterday. Phone was working fine and then all of a sudden the trackball decides to be stubborn. Scrolls fine every direction except to the left. It will, I just have to put pressure in that direction....anyone know how I can fix this????
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Old 08-30-2009, 08:22 AM   #2 (permalink)
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Wirelessly posted (overwhelmingly stressed)

Press firmly on the trackball and scroll in the direction it isn't working
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Old 08-30-2009, 08:38 AM   #3 (permalink)
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that's what i've been doing...to make it scroll.
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Old 08-30-2009, 11:16 AM   #4 (permalink)
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Wirelessly posted (8830 thru Sprint)

Clean it with a sani-wipe. Its probably dirty
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Old 08-31-2009, 11:03 PM   #5 (permalink)
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you may have a small rock or chunk of dirt stuck in the trackball assembly if you're not comfortable opening your bb I suggest you take it back to tmo for a new phone
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Old 09-01-2009, 06:57 AM   #6 (permalink)
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A tip to prevent this from happening again: Do not carry it in your pocket. It can pick up dirt and lint and make the trackball and/or keys inoperable.

Carry it int he pouch or holder that came with the device.
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Old 09-01-2009, 08:05 AM   #7 (permalink)
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Quote:
Originally Posted by Dubdub View Post
A tip to prevent this from happening again: Do not carry it in your pocket. It can pick up dirt and lint and make the trackball and/or keys inoperable.

Carry it int he pouch or holder that came with the device.
thats a good point right there mine doesnt reallly scrool right good gonna get a replacement soon just too lazy since i hardly use my 8900 recently
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Old 09-02-2009, 01:36 PM   #8 (permalink)
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Definitely consider replacing the device within the 30-day return period if the problem persists. There are extensive threads about trackball problems with the 8900 and 9600. For some users it may just be a matter of pocket lint, but others have experienced persistent and often worsening problems, usually with horizontal movement. I have had to replace a 8900 (and 9630) and there is no comparison between the trackballs on the replacements and the originals.

JPB
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