08-31-2009, 04:25 PM
Join Date: Jul 2009
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| | Red Light Flashes - Screen Dead?
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I usually go for Windows Mobile phones and never had a problem with them. Then I thought I would choose a Blackberry and see what Iím missing out. So I got a brand new 8900 titanium without a contract (I donít like long contracts).
I loved it - it was great....and I said to myself that I would never go back to a Windows mobile phone.
Then suddenly - I was very upset.
I plugged my blackberry into the usb port on my laptop (windows vista prem). The blackberry software came up, and I synced all my contacts.
Then I thought I would check for a update. I checked - and a update was available (I cant remember what version the upgrade was). I confirmed I wanted the update - and made sure that the phone was fully charged and that the usb cable was plugged in.
The update went fine - until the last bit of it. It came up with a error message on screen. It said something like fatal error!!
I then tried to turn my blackberry back on, and all I got was a red flashing blinking light, and nothing on screen. Even when the battery is in the blackberry, the red light still flashes.
I tried to do the update again, but the phone didnít recognise it.
I have done a few things to try and sort the problem out. Like reloading the OS. The computer picks up the blackberry to reload the OS, and then looses the connection. I donít understand what is going on.
A few days after this - I took the phone to the carphone warehouse where I bought the phone. They said that they would send it off to have it fixed. However, 2 weeks later it came back, and they said they couldnít sort out the problem.
Can anyone give me any advice?
Thanks ever so much.