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Old 09-10-2009, 08:53 PM   #1 (permalink)
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hi i've resetted my blackberry to factory setttings, otherwise known as "wiping the handheld". i've encountered an issue after the wipe, this was when i added my gmail account as well as my other accounts. i'm currently not receiving any email alerts from my gmail account on my blackberry for approximately a week and i've been receiving about 20 emails a day at the least on this account as i have chhecked on my computer at home several times. i have the same issue with the installed "enhanced gmail plugin" and without it too. for the mean time i was using the gmail application provided for my blackberry but i've got a greater preference for the native email application from blackberry.
is there anything that i can do? does anyone know what the problem is? really appreciate the help.
thanks
ehababoud
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Old 09-10-2009, 09:48 PM   #2 (permalink)
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Pull the battery with the phone on. Leave the battery out for 30 seconds. If that doesn't work try deleting and re-adding the G-mail acct. Double checking that everything is correct. Pulling the battery will re-send the service books and also re-register the device on the network.
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