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Old 09-28-2009, 08:53 PM   #1 (permalink)
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My 3 month old 8900 runs fine, except my trackball. I have cleaned it with alcohol and a q-tip, to no avail. So, do I risk changing the trackball out and voiding my warranty or do I risk a replacement? I assume that a replacement will be a refurb. What quality should I expect from a refurbed unit if I get one. Is there any way to get a new one? Your thoughts?
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Old 09-28-2009, 09:33 PM   #2 (permalink)
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If those are your only options, I'd def. Go with the new trackball. Chances are, it will fix the issue, and I personally like MY phones... Not refurbs
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Old 09-30-2009, 08:22 AM   #3 (permalink)
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Yes, that was my thought as well. I take very good care of my phone. I has been in a Seidio case since the first moment with a really excellent screen protector. I will wait as long as possible and then swap the TB myself. Thanks.
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Old 10-04-2009, 07:33 PM   #4 (permalink)
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Quote:
Originally Posted by ourtech View Post
Yes, that was my thought as well. I take very good care of my phone. I has been in a Seidio case since the first moment with a really excellent screen protector. I will wait as long as possible and then swap the TB myself. Thanks.
If you have to take your phone apart you can remove the red "warranty" dot with a razor blade instead of peeling it off that way the sticker isn't damaged and you may still be able to make a warranty claim if needed.

Me personally? I just removed the sticker when I took my 8900 apart to refinish the bezel. If it was me I would just order a new trackball and install it and keep it moving.
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