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Old 10-06-2009, 07:26 PM   #1 (permalink)
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Default new SMS and email icons issue

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for some reason today the new email message envelope at the top will not go away even though I have checked my messages. Also, now on the intro screen my SMS icon shows a new text message but there is none - I have deleted all my text messages.

The only thing I can think I did different is I was trying to turn on my Google Sync module for this phone and the phone went blank. So, I pulled out the battery and booted it back up.

Then, the new email icon kept showing a new message star until I pulled out the battery again.

What is going on?

PS...I have had this phone about 3 weeks.
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Old 10-06-2009, 07:27 PM   #2 (permalink)
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Quote:
Originally Posted by vegasphotog View Post
for some reason today the new email message envelope at the top will not go away even though I have checked my messages. Also, now on the intro screen my SMS icon shows a new text message but there is none - I have deleted all my text messages.

The only thing I can think I did different is I was trying to turn on my Google Sync module for this phone and the phone went blank. So, I pulled out the battery and booted it back up.

Then, the new email icon kept showing a new message star until I pulled out the battery again.

What is going on?

PS...I have had this phone about 3 weeks.
Try switching themes and then switching back. if that fails see:

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

Good luck!

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Old 10-06-2009, 07:38 PM   #3 (permalink)
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thanks for the link....I guess via your link I found out that I thought I had deleted some new messages but inadvertantly SAVED THEM. Thanks again.
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