Originally Posted by RFCole
Do you have 'GPRS' or 'EDGE' displayed on your home screen in capital letters? If so, your phone should be able to access the internet. Go to your browser > options > browser configuration. Make sure 'Internet Browser' is selected, and not 'Hotspot Browser'. Never select 'Orange World' as Orange may charge you extra, despite you having the inclusive data plan (I'm on the same plan).
If you have 'gprs', 'edge' or 'gsm' displayed on your home screen (in lowercase letters), it means your BlackBerry hasn't been provisioned yet by Orange. Give them a call, and tell them this. When I bought my BB, I had to call them four times (after having to read up on how Blackberrys work!). The last call I made I finally got to speak to technical support instead of a regular advisor, and he said that for some reason no one had 'flicked the switch' to turn my data plan on... it worked almost immediately after that.
Thanks mate! Sounds about right! Got gprs in small letters! I'll give them a call later :D