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Old 10-14-2009, 06:11 AM   #1 (permalink)
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Hi all.

I am connecting my curve via USB, inserting the correct passwords to both the device and the software on the laptop, however when i try and view the pictures on my curve through windows explorer all images have the .rem extension and I cant view them.

Can anyone shed any light on this please?
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Old 10-14-2009, 06:39 AM   #2 (permalink)
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Sounds like data encryption was turned on. Go into the Memory section on the BB and disable encryption. It will take quite a while to work.
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Old 10-14-2009, 08:05 AM   #3 (permalink)
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Originally Posted by NJBlackBerry View Post
Sounds like data encryption was turned on. Go into the Memory section on the BB and disable encryption. It will take quite a while to work.
Ahh I've just discovered I cant alter that setting due to the IT policy on it (work phone).

With this in mind is there another media manager I can integrate with the Blackberry Desktop Manager rather than Roxio. I find it buggy and horrendous to use.
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Old 10-14-2009, 08:09 AM   #4 (permalink)
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I haven't found one yet. We force media card encryption via IT Policy and that's what we're using to un-encrypt. Roxio is a hog.
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Old 10-14-2009, 08:32 AM   #5 (permalink)
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Roxio is a hog.
It is indeed. Its actually taken the edge of the whole Blackberry experience for me
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Old 10-14-2009, 07:46 PM   #6 (permalink)
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The only other fallback I've found is to attach the picture to an email and send it. The attached image will be decrypted.

SMF
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Old 10-16-2009, 06:38 AM   #7 (permalink)
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The only other fallback I've found is to attach the picture to an email and send it. The attached image will be decrypted.

SMF
Ahh cheers mate. Good shout!
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