Originally Posted by NJBlackBerry
Sounds like data encryption was turned on. Go into the Memory section on the BB and disable encryption. It will take quite a while to work.
Ahh I've just discovered I cant alter that setting due to the IT policy on it (work phone).
With this in mind is there another media manager I can integrate with the Blackberry Desktop Manager rather than Roxio. I find it buggy and horrendous to use.