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Old 10-15-2009, 12:10 PM   #1 (permalink)
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Default [Curve 8900]opera mini cannot use WIFI, say 'IT policy not allowed'

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[Curve 8900]opera mini cannot use WIFI, say 'IT policy not allowed'

Phone device:Blackberry curve 8900
OS: 4.6.1.250 / 4.6.1.298 (now)
Application: Opera 4.2 international edition
IT Policy: I'm in China, haven't join any BES/BIS service, the IT policy is turn off

Problem: If turn on firewall, opera mini can use EDGE, but cannot use WIFI, say :

Quote:
"The application operette$2dhifi has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy"
My Action:

follow the instruction(Method 3---solution 3) to reset my BB to factory.
(Blackberry.com Home > Support > BlackBerry Technical Solution Center:
How to remove an IT policy from a BlackBerry smartphone using a BlackBerry Enterprise Server or the BlackBerry Desktop Manager)

1. First time, After reset to factory, turn off "mobile network", turn on WIFI, then active opera mini,
------- The WIFI works fine,
------- but the EDGE cannot work(say IT policy not allowed).


2. Second time, After reset to factory, turn on"mobile network", turn off WIFI, then active opera mini,

------- The EDGE works fine,
------- but the WIFI cannot work(say IT policy not allowed).

Tech Material:
After google, someone comment that: active the "AllowSplitPipeConnection" in IT policy, can solve the problem.
But the policy is inactive by default for security concern,which defined in <IT POLICY Document>

Quote:
Defines whether applications can be enabled and disabled to open both internal and external connections simultaneously.
Enabling split pipe connections presents a security issue because, when enabled, applications can surreptitiously collect data from inside the firewall and send it outside the firewall without any auditing.
By default, if no setting is specified for this item, split pipe connections are disabled on the handheld.

Help: How to solve the abnormal? How to make the opera mini works safe on WIFI? Thanks.

Last edited by oceanwave : 10-15-2009 at 12:48 PM.
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Old 10-15-2009, 12:39 PM   #2 (permalink)
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The device was previously activated on a BES, most likely from the previous owner of the device.
You need to remove the IT Policy if you want functionality to be restored.

Download and install JL_cmder. Run it and use the ''resettofactory" option.
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Old 10-15-2009, 12:45 PM   #3 (permalink)
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I have followed the instruction(Method 3---solution 3) to reset my BB to factory. but cannot fix the problem.

(Blackberry.com Home > Support > BlackBerry Technical Solution Center:
How to remove an IT policy from a BlackBerry smartphone using a BlackBerry Enterprise Server or the BlackBerry Desktop Manager)

Quote:
Method 3

Use the Loader.exe application bundled with BlackBerry Desktop Manager 4.7 to 5.0.

Note: This method can only be used on a BlackBerry smartphone running BlackBerry Device Software 4.3 to 4.7.1


Resolution 3

Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to performing the procedure. For instructions, see article KB12487.

To remove the IT Policy using Loader.exe, please perform the following:

Connect the BlackBerry smartphone to the PC computer.
Open Start -> Programs -> Accessories -> Command Prompt.
Navigate to C:\Program Files\Common Files\Research In Motion\Apploader.
For computer using a 64 Bit version fo Microsoft Windows please navigate to:
C:\Program Files (x86)\Common Files\Research In Motion\Apploader
Type loader.exe /resettofactory.
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Old 10-15-2009, 12:47 PM   #4 (permalink)
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Loader.exe is not what you need to use. I said you should use JL_cmder. (javaloader)
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Old 10-16-2009, 11:07 AM   #5 (permalink)
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follow your instruction, have resettofactory again, but it no use. .......confused....
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Old 10-16-2009, 04:29 PM   #6 (permalink)
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Are you sure that the BlackBerry PIN was actually removed from the BES? It sounds like the IT policy keeps getting pushed to the BlackBerry after you reset the device.

toddz
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Old 10-16-2009, 10:16 PM   #7 (permalink)
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Quote:
Originally Posted by toddz
Are you sure that the BlackBerry PIN was actually removed from the BES? It sounds like the IT policy keeps getting pushed to the BlackBerry after you reset the device.

toddz
Thanks,but There are not any BES/BIS service in China, my BB8900 is just in common mobile network.
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Old 10-24-2009, 09:33 PM   #8 (permalink)
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Wirelessly posted

Anyone can help me? Thanks
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Old 11-10-2009, 09:38 PM   #9 (permalink)
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another guy have the same problem:

Weird Security/Firewall Problem w/ Opera Mini 4.2 on 8900! :-/ - 02-21-2009, 12:27 AM

/general-8900-series-discussion-javelin/177349-weird-security-firewall-problem-w-opera-mini-4-2-8900-a.html

Last edited by oceanwave : 11-10-2009 at 09:49 PM.
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