BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-15-2009, 02:20 PM   #1 (permalink)
Thumbs Must Hurt
 
mlxjaded's Avatar
 
Join Date: Apr 2008
Model: 9800
OS: 6
PIN: PM
Carrier: AT&T
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Faulty trackball?

Please Login to Remove!

I've only had the phone for 15 days and the trackball already is starting not to move in left and right. Right now, I can still use the phone but I fear it will soon become unusable. I can, but I really do not want to open the phone up.

I am still under the 30 day return and I have insurance.

What should I do?
__________________

Out on your own.
Cold and alone again.
Can this be what you really wanted, baby?
Offline  
Old 10-15-2009, 02:55 PM   #2 (permalink)
New Member
 
Audioi's Avatar
 
Join Date: Oct 2009
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mlxjaded View Post
I've only had the phone for 15 days and the trackball already is starting not to move in left and right. Right now, I can still use the phone but I fear it will soon become unusable. I can, but I really do not want to open the phone up.

I am still under the 30 day return and I have insurance.

What should I do?
I would ask for a new one or do the return!
Offline  
Old 10-15-2009, 04:01 PM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,016
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default

Do you carry it in your pocket rather than in a case?

Typically, carrying it in your pocket lets dirt and lint get caught up around the trackball, causing some of the contacts to be blocked.

To solve, turn the device off. Press and hold the ball and then rotate in the direction in whch it desn't work. Then, continuing to press down, roll the ball in all directions for about a minute.

Turn the device back on and see if it works correctly. If not, repeat the above procedure. If it does, you are good to go and carry it in a case.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.