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Old 10-25-2009, 04:24 PM   #1 (permalink)
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Default Email alerts and no unopened email - can't get rid of them!

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Hello ... I purchased a new 8900 and today I used the cd to move my info from my old curve. I have deleted all the email but a few and everything has been opened or deleted but it still has the yellow envelope thing/icon that means there are 3 unopened email. There are no text messages, no phone calls, etc. Any ideas on how to get rid of that? Thanks! Suzanne
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Old 10-25-2009, 04:50 PM   #2 (permalink)
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battery pull
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Old 10-25-2009, 05:04 PM   #3 (permalink)
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Thanks for the reply ... Sorry... I forgot to say that I already tried that. Any other ideas? ;)
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Old 10-25-2009, 05:11 PM   #4 (permalink)
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check ALL folders.
no matter how simple you think that is, they hide.
menu -show all
check the individual mailbox icon (if you use the MESSAGES icon) and check the MESSAGES icon if you use the individual mailbox icon.
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"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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Old 10-27-2009, 12:54 PM   #5 (permalink)
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I had same problem and this solved it, found a service meesage in a folder I had hidden! Cheers
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Old 10-27-2009, 12:56 PM   #6 (permalink)
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Default Another problem

I had a similar problem only with a little gold icon that looked like a globe with a 1 next to it? I'm guessing it was something to do with the internet/browser but never found anything. Eventually it just disappeared??
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Old 10-27-2009, 01:04 PM   #7 (permalink)
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it was either a browser message or a wap push message.
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Old 10-27-2009, 01:08 PM   #8 (permalink)
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Default Wap push?

Sorry for my ignorance, WAP push message? What is it and where would I find it? Thanks, advice much appreciated.
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Old 10-27-2009, 01:13 PM   #9 (permalink)
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not really sure what it is, i get them very rarely
you'd find it in MESSAGES - menu - View Folders - WAP push Messages
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Old 10-27-2009, 01:34 PM   #10 (permalink)
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Default Helpful

Actually that's really helpful thanks. I find the BB manual hopeless. I searched for ages to find out how to view "all" message folders and couidn't. Now I get it and have managed to clear them all. Thanks again.
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