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Old 11-23-2009, 06:20 PM   #1 (permalink)
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I have a month old 8900 curve on ATT. I use BB desktop to sync with my mac.
I really do like the device except for 1 thing, it randomly reboots and I am starting to get pissed off. I recently did an OS upgrade when I was prompted by the DM. It was rebooting with the old OS and it seems to be no better with the new one. So what should I do? Is there a tech support number at RIM? I am really not interested in talking to ATT.
Thanks
Ralph
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Old 11-23-2009, 08:06 PM   #2 (permalink)
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What OS did you update too?
What third party apps do you have installed?
How long is the battery lasting on average?
How do you generally use your phone?

P.S.Trust me At&t will get you no where. =]
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Old 11-24-2009, 05:33 AM   #3 (permalink)
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the OS I have is 4.6.1.315, I updated thru DM for mac. I don't now what I had before the update.
I have facebook and weather channel installed.
I get 2 full days on the battery.
I use it for e-mail (BIS), text and voice.

I am not a power user just a regular guy
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Old 11-24-2009, 10:08 AM   #4 (permalink)
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Quote:
Originally Posted by rfciv View Post
the OS I have is 4.6.1.315, I updated thru DM for mac. I don't now what I had before the update.
I have facebook and weather channel installed.
I get 2 full days on the battery.
I use it for e-mail (BIS), text and voice.

I am not a power user just a regular guy
Odd, what are you doing when it generally reboots?
I'd try wiping/reinstalling all third party apps, not sure if that will help. But if you updated your OS, i'm going to assume it's either the battery or a third party app running into some sort of issue.
Could be wrong.
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Old 11-24-2009, 11:55 AM   #5 (permalink)
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once it rebooted while using facebook, the other times were doing normal e-mail or looking at the calendar.
I will give it a try, very disappointed, my 7290 was bomb proof
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Old 11-24-2009, 04:24 PM   #6 (permalink)
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Quote:
Originally Posted by rfciv View Post
once it rebooted while using facebook, the other times were doing normal e-mail or looking at the calendar.
I will give it a try, very disappointed, my 7290 was bomb proof
Yeah I had some problems with my 8300, but my 8900 hasn't failed me yet.
Tell me if that works, I know it's a pain to do.
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Old 11-28-2009, 06:29 PM   #7 (permalink)
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wiped and added no 3rd party apps yet. synced all contacts, etc with DM, so far so good
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Old 11-30-2009, 02:05 PM   #8 (permalink)
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Quote:
Originally Posted by rfciv View Post
wiped and added no 3rd party apps yet. synced all contacts, etc with DM, so far so good
Good to hear that. Might have been an internal bug or one of those third party apps, which is doubtful.
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