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Old 03-25-2010, 08:29 PM   #1 (permalink)
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i had several problems with my phone this evening.
To start with: i couldnt log into msn, as response, did a hard reset on my phone, which didnt help. Short after i got the error: Radio off, a problem which apearently is solved somehow, cause i dont get that error anymore, allthough, while my radio was off, i couldnt log into msn, but sometimes (rarely) i could log in to the webbrowser...

Now i mostly get the error (on msn) cant find server.
On web i get the message that there is a lack of coverage...

I doubt the last thing since before it was complaining about the radio... Which now doesnt seem to be a problem...

So.. How can i solve this problem? I kinda need my msn for my work tomorrow (yea, believe it or not).
Could it be a temporary problem or is it maybe a software problem?

- I did a hard and soft reset on the phone
- I took the simcard out and blown everything through
- I did mess around with my settings but, when i figured that didnt help, i put them back just like they were before.
- My service status sometimes says the Blackberry Internet Service is connected, and sometimes it says it isnt connected.
- I still see the arrows which make me assume there is some connection (downloading or uploading) going on.
- The dbm is -90.

I live in holland and have a KPN connection with a BB internet connection...

I hope someone can help me further... *kinda desperated*

Old 03-25-2010, 08:54 PM   #2 (permalink)
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If you've done a hard reset, mobile network is enabled, and the device is showing no service and you are sure you are in a location where there is service, then a possibility is the radio has failed. Have you called your service provider to confirm there is not a service issue in your area?
- Ira

Last edited by aiharkness : 03-25-2010 at 08:55 PM.

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