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Old 05-21-2010, 05:47 PM   #1 (permalink)
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Default Trouble getting mail in France

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My boss is in France (vacation) and can't receive email. He's with Tmobile-US and signed up for the International BB plan. He can make and receive calls, but no BB BIS email. I had him do a battery pull and that didn't help. Not sure what to have him do. He's not too savvy when it comes to this stuff. Any thoughts? Mine worked fine when I was over there last year.
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Old 05-21-2010, 07:56 PM   #2 (permalink)
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Are you using BES or BIS?

Have him resend the service books.
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Old 05-22-2010, 12:16 AM   #3 (permalink)
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using BIS. Resend service books...I'll try to have him do that. Keep in mind, 99.999% of the time he's in the US. Only in France on vacation.
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Old 05-22-2010, 02:32 AM   #4 (permalink)
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