Originally Posted by jsconyers
the guy is new and admitted he wasn't sure what it was
She. That should explain everything. Girls + technology don't mix ;) LOL
BBSAK won't fix the problem, but if I understood correctly, it will probably help me restore the factory settings, (e.g. delete all my emails), as the buttons don't work properly, and I cannot do it manually.
Anyway, thanks a lot for your help guys, I'll try the rice bag thing too.