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Old 12-04-2010, 09:48 PM   #1 (permalink)
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Default My 8800 Keyboard appears scrambled.

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Help please.

No one including our friends at Rogers can figure this out.

My Blackberry 8800 will not respond in a manner consistent with the number keys. The number keys will not produce the corresponding numbers.

However if I hold down the alt key and the press all of the letters across the top i.e. Q to P I get the numbers 1 through 10.

It is as if I have the wrong keyboard or a keyboard intended for another Country or purpose perhaps??

Any ideas?

Thank you.

valituc
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Old 12-04-2010, 09:50 PM   #2 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

Did it get wet? If so, do this immediately: http://www.blackberryfaq.com/index.p...ckBerry_Wet%3F
Did you drop it?

Have you tried a battery pull? With the device on, pull the battery out for about 30 seconds, put it back in and let it reboot.
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Last edited by Dubdub : 12-04-2010 at 09:51 PM.
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Old 12-04-2010, 09:53 PM   #3 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

What happens when you do press the Alt + number key?
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Old 12-04-2010, 10:37 PM   #4 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

Thanks for the reply.

the num lock is engaged.
pressing the top row of keys Q to P produces numbers 1 to 10.
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Old 12-04-2010, 10:38 PM   #5 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

Thanks for the reply.

the num lock is engaged.
pressing the top row of keys Q to P produces numbers 1 to 10.
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Old 12-04-2010, 10:41 PM   #6 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

No it was never wet. Tried removing the battery with no luck.
The people at Rogers are out of ideas as well.
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Old 12-04-2010, 11:32 PM   #7 (permalink)
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Default Re: My 8800 Keyboard appears scrambled.

Yea, well, it's moisture. 99% chance.
You're the 1%.

And you didn't answer my question.
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