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-   -   My Blackberry is not working . need help (http://www.blackberryforums.com/general-8900-series-discussion-javelin/241145-my-blackberry-not-working-need-help.html)

rodel 12-05-2010 08:54 AM

My Blackberry is not working . need help
 
My blackberry phone is not working the keyboard also is not working anymore. I try to put off the battery and put in again and it also the same its not working. I try also the hard reset in 3 days nothings change. Could anyone help me please ?

By: Rodel , Thanks

rodel 12-05-2010 09:51 AM

Re: My Blackberry is not working . need help
 
whats closing duplicate?

aiharkness 12-05-2010 09:57 AM

Re: My Blackberry is not working . need help
 
Duplicate = same as already posted.

There's no reason to post more than once on same subject. And it makes finding answers harder for those who come later when searching.
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rodel 12-05-2010 10:05 AM

Re: My Blackberry is not working . need help
 
I'm Sorry I am new using blackberry 8900 could you help me please ? I have a problem on my blackberry

aiharkness 12-05-2010 10:12 AM

Re: My Blackberry is not working . need help
 
Did you get it wet? Drop it?

Was the battery charged when it quit on you, or have you possibly the battery deplete fully?

If you have a micro SD card installed, you should try removing it and then do another hard reset. Other than that, you need to narrow the problem down to either the device or the battery.
Posted via BlackBerryForums.com Mobile

tsac 12-05-2010 11:10 AM

Re: My Blackberry is not working . need help
 
new carrier? 8900

A little suspicious, found the phone???

rodel 12-05-2010 07:05 PM

Re: My Blackberry is not working . need help
 
I don't get it wet and drop it. Its starts it when my cousin play games on my phone and after the phone get hang and the keyboard are not functioning. I already get off the Micro SD card from my phone also the same thing happens. What should I do ? Put off the battery or until the battery get empty ?

aiharkness 12-05-2010 07:14 PM

Re: My Blackberry is not working . need help
 
Ok, here's what I understand.

Your cousin was using the blackberry and it locked up. It was unresponsive.

You did a battery pull and the device is not working.

You've tried removing micro SD.

The above sum it up?

Ok. When it was unresponsive after the cousin was using it, what did you see? Was the game or whatever displayed? An error message? What?

After you pulled the battery, what did you see? Did it boot up but with unresponsive keyboard? Error message?
Posted via BlackBerryForums.com Mobile

rodel 12-05-2010 07:21 PM

Re: My Blackberry is not working . need help
 
After my cousin use it I remove the battery at it boot successfully the keyboard is well functioning but after few days it hang again the keyboard are not functioning only the trackball is working their is no error message display it boot successfully

aiharkness 12-05-2010 07:24 PM

Re: My Blackberry is not working . need help
 
Alright. One more question I think. Does the battery pull fix it, at least for a while, and you are able to use it until it hangs and the keyboard again becomes unresponsive? Or is the keyboard not responding at all now, not even after a battery pull?
Posted via BlackBerryForums.com Mobile

rodel 12-05-2010 07:28 PM

Re: My Blackberry is not working . need help
 
I already try to fully charged the battery after the boot process only the trackball is working and the keyboard is not responding

aiharkness 12-05-2010 07:39 PM

Re: My Blackberry is not working . need help
 
I really suspect moisture but you say no. If it is moisture, then it's too late now.

If it is software corruption, you can try wiping with JL_CMDER and the reinstalling the device software.

See blackberryfaq.com and the two articles on using JL_CMDER. Wipe the device. Then resinstall the device software.
Posted via BlackBerryForums.com Mobile

rodel 12-05-2010 07:44 PM

Re: My Blackberry is not working . need help
 
Wipe Handheld ?

aiharkness 12-05-2010 07:55 PM

Re: My Blackberry is not working . need help
 
Wiping ...........

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
Posted via BlackBerryForums.com Mobile

lee_bruice 12-29-2010 11:05 PM

Re: My Blackberry is not working . need help
 
Try To Reinstall Your BlackBerry


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