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Old 08-13-2008, 04:38 PM   #1 (permalink)
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Default error when Third party application accessing Camera

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Hi, we are doing some testing on BB bold and when our app try to use the camera to take a pic, the following error comes.

"Up to the point of taking the picture, it works fine, although the picture can not be saved and a popup window appears with a message "yyy app has attempted to open a connection to a location inside the fire wall and outside the firewall which is not allowed by your IT Policy".

Following this, I get a message "yyy picture error, could not save the image", followed by "Uncaught exception: Application yyy (144) is not responding 'process terminated' ".

1. Current firmware on the device is
2. set all the default permissions to "Allow"
3. also tried to do Options> Security Options> Firewall>Status: Disable
but it is not allowing to disable.
4. the BB is in this anything to do with a BES

has anybody come across this error while using camera? Any advice/help is much appreciated.

Old 08-13-2008, 05:01 PM   #2 (permalink)
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It sounds to me that your BES is restricting the use of your camera. The IT policy can stop your using the camera with ease.

It sounds like you are using a company phone or your phone on your company BES and they have instructed the BES people to prevent you from using your camera.

Last edited by greggebhardt : 08-13-2008 at 05:02 PM.

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