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Old 08-21-2008, 09:16 PM   #1 (permalink)
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I have noticed that my phone pretty much always stays in EDGE mode as opposed to 3G and consistently drops the network for a few minutes at a time, and there is no signal strength. I remember reading up on this and that this was an issue like the Iphone. I spoke with tech. support and they indicated that this is a known issue and they are working to try and resolve the problem but no fix yet. As such, I have gone back to my 8310 until this issue can be resolved. Just a heads up. Anyone else finding this issue?
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Old 08-21-2008, 09:21 PM   #2 (permalink)
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Mine's constantly on 3G however, it did drop a call earlier... but I was also in the boonies on the way home from finding it.
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Old 08-21-2008, 09:25 PM   #3 (permalink)
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Well this really stinks. I can't use a phone like this, too unreliable. Hope they come out with a fix soon. Guy said within a month hopefully. Also, I do not have a "call log" icon like on all the other Blackberry devices.
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Old 08-21-2008, 09:25 PM   #4 (permalink)
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i dont have call log either, but if u click on the phone icon, it comes up, no?
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Old 08-21-2008, 09:27 PM   #5 (permalink)
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Quote:
Originally Posted by aj21 View Post
i dont have call log either, but if u click on the phone icon, it comes up, no?
Nope. Not being able to see a log of missed and dialed calls is an issue. I wonder if this was overlooked? How could that be though...
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Old 08-21-2008, 09:49 PM   #6 (permalink)
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update your OS
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Old 08-21-2008, 10:06 PM   #7 (permalink)
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Quote:
Originally Posted by Cory Scheuer View Post
update your OS
Is that to fix the missing Call Log, to correct the dropped calls, or both?
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Old 08-21-2008, 10:12 PM   #8 (permalink)
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probably both... upgrade to the latest OS for the bold and the 3g issues will me solved...
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Old 08-22-2008, 05:32 AM   #9 (permalink)
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Pretty obvious why ATT delayed it, isn't it?
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Old 08-22-2008, 06:06 AM   #10 (permalink)
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If you are going to go back to your 8310 which is Edge only why not just turn off 3G on Bold and continue to use the new toy?
Quote:
Originally Posted by pokey View Post
I have noticed that my phone pretty much always stays in EDGE mode as opposed to 3G and consistently drops the network for a few minutes at a time, and there is no signal strength. I remember reading up on this and that this was an issue like the Iphone. I spoke with tech. support and they indicated that this is a known issue and they are working to try and resolve the problem but no fix yet. As such, I have gone back to my 8310 until this issue can be resolved. Just a heads up. Anyone else finding this issue?
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Old 08-22-2008, 06:16 AM   #11 (permalink)
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If you are going to go back to your 8310 which is Edge only why not just turn off 3G on Bold and continue to use the new toy?
Tech support walked me through it and I do have the latest OS apparently. As for turning off 3G, it drops call both then in 3G and in EDGE, as it is mostly in EDGE. I am going to try and sort things out with Rogers this morning or get refunded. It really is a nice phone but I can't use it if this problem continues.
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Old 08-22-2008, 07:10 AM   #12 (permalink)
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the only issue with mine is that the trackball keeps squeaking randomly
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Old 08-22-2008, 08:51 AM   #13 (permalink)
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Hope these are just isolated incidents. But still too few people have the Bold to make a generalization as there are issues with every single device.
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Old 08-22-2008, 09:12 AM   #14 (permalink)
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Quote:
Originally Posted by Outrigger View Post
Hope these are just isolated incidents. But still too few people have the Bold to make a generalization as there are issues with every single device.
Agreed. I am going to have my unit replaced and see from there.
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Old 08-22-2008, 09:21 AM   #15 (permalink)
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Quote:
Originally Posted by Donbp View Post
Pretty obvious why ATT delayed it, isn't it?
Not obvious, but may be a clue.
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Old 08-22-2008, 10:33 AM   #16 (permalink)
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3g here down under, hasnt missed a single beat.

i guess, we finally got the 1up on you guys.
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Old 08-22-2008, 11:22 AM   #17 (permalink)
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pokie whats OS is it, options, about? i DOUBT its the highest, it may be the highest that Rogers hs, however there is a newer one i beleive that was release a few days ago, look at the top of the 9000 section and you will see it, upgrade to that and i bet the drop calls will stop
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Old 08-22-2008, 11:48 AM   #18 (permalink)
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Cory, do you have any of the issues that have been reported in this thread? Also how is your 3G reception/availability?
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Old 08-22-2008, 11:59 AM   #19 (permalink)
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Haven't had any issues with calls being dropped. Have probably made / received about 12-15 calls so far. Been driving around northern GTA without any issues. So far I've asked everyone how the sound quality was - every response was that it was clearer than my curve. Sync'd nicely with my car's BT as well. No complaints here...
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Old 08-22-2008, 12:07 PM   #20 (permalink)
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No issues with me at all
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