I'm hoping one of the resident experts can provide some support as I have searched and tried to troubleshoot on my own and just cant get it to work.
I just got a Bold from eBay. I dont believe it is a pre production unit, as it does have a carrier logo on start up. It is "vivo", I believe they are a carrier in brazil?
Anyways, the Bold is not unlocked but I am using "i-smartphone" which is a little chip that attaches to your sim and tricks the phone into thinking that it is unlocked. The phone and txt work fine (on 2G setting), but no email, web or messenger. The first screenshot I attached shows that the phone will not connect to the BB network. There is also a little triangle icon next the the "AT&T" tag at the top (pictured in the second screenshot). Is that a roaming indicator? Also it will not display an uppercase "EDGE". When I enable 3G, I cannot txt or receive phone calls.
I have all of the needed plans/features on my account and I am in a 3G area and all of my other BB's are working fine.
So I guess my questions are:
1. Will purchasing an unlock code make a difference from using i-smartphone unlock method?
2. Is there a setting I should check or change?
3. Is the model I purchased possibly a pre-production unit?
Any suggestions or input? Thanks!!!