i switched my device from the 8310 to the 9000 using desktop manager 4.6, and now it will not let me change my blackberry messenger info(name)..

I can switch from available to unavailable to free to chat, etc, without any problems, but when going into "edit my info" it doesn't open. I updated from the rogers 4.6 os to the newest one avail on here, and still the same.. anyone have any ideas?

Wirelessly posted

Finally, a reason not to want the Bold!!

No just have to find the issue and solution.

the best way to switch devices, is it back it up and then do a selective restore, without the settings/options from the old device. on a new device.

the old settings have a strange way of messing up the new device.

wipe the bold, and then load the firmware up again. and restoring selecting just the bare minimum, like contacts, messages. and then configuring the bold manually, back to how u like it.

I did exactly that, with still no luck

What you need to do is:

1-Write down (manually) all your buddies PINs on BBM, just incase and do a back up on DM
2- wipe using JL cmder
3- Restore to factory with JL Cmder
4- Load OS
5- Once up and running, connect to DM, selective restore address book, and calendar THAT'S it!!!
6- Now start up the BB, and open BBM, see if you can access that now.
7- if you can, you have 2 options here, either do another selective restore and move over your BBM contacts. Or manual add everyone again...

If selective restore does the same thing again ans doesn't let you edit that info then the manual way is the only way to go.

I had to do this (manual) because I was having issues with BBM as well saying (after battery pull) I switched to a new device, please update your contacts by saying Yes or select no to delete. Every single time I had to do a selective restore. But since I did the above I haven't had a single issue.

Hope this helps