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Old 09-04-2008, 05:43 PM   #1 (permalink)
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Default "Word to Go" app isn't working on my Bold (on BES)

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The "Word to Go" pre-loaded app isn't working on my Bold. The issue is as described on this page, at the application vendor's website:

DocID: 14197 - When I open Documents To Go, I receive a message saying "Documents To Go is requesting changes to its application control permissions."

When I try to change the various options to "Allow", the Allow option is either not available or won't stick. It's a permissions issue on my firm's BES. The I.T. guys are working on it, but I'm wondering if anyone on the board has encountered this issue and gotten it fixed.
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Old 09-04-2008, 05:49 PM   #2 (permalink)
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It could very well be a similar issue to the Google Maps issue with OS 4.5 and BES. It occurs when you are on a Software Configuration. If you're removed from the Software configuration on the BES then you can get it to work. Might be worth a try.
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