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Old 09-13-2008, 05:30 AM   #1 (permalink)
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Default Bright spot on Bold screen

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I have one LED (assuming it is LEDs that light the backlight) at the top of my screen that is brighter than all the others.

It is most noticeable when on a white screen, but you can see it with other colours too.

Is this normal, or should I take back the handset?

If I take the handset back, can I back up this bold and copy everything over onto a new one?

Thanks in advance.
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Old 09-13-2008, 08:04 AM   #2 (permalink)
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Quote:
Originally Posted by prescottspies View Post
I have one LED (assuming it is LEDs that light the backlight) at the top of my screen that is brighter than all the others.

It is most noticeable when on a white screen, but you can see it with other colours too.

Is this normal, or should I take back the handset?

If I take the handset back, can I back up this bold and copy everything over onto a new one?

Thanks in advance.
Sounds like a stuck pixel to me. Ask, they may exchange it. If you are within a certin number of day, they have no choice. Not sure about your carrier
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Old 09-13-2008, 09:36 AM   #3 (permalink)
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Originally Posted by greggebhardt View Post
Sounds like a stuck pixel to me. Ask, they may exchange it. If you are within a certin number of day, they have no choice. Not sure about your carrier
It's not a dead pixel. It looks like there is an array of lights along the top of the screen, that provide the diffused light for the backlight - and it's one of those that is brighter than the rest. I will try and take some photos later and post them. I have seen this on old laptop screens. Think I will take it back anyway, but look out for this if you have a bold!
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Old 09-15-2008, 05:41 AM   #4 (permalink)
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Thought I would post this, a photo of the offending spot. It's more noticeable when the screen is on brighter, but it doesn't photograph, so I had to do it in a dark room where the backlight is dimmer.

Sorry for poor quality.

http://prescottspies.co.uk/images/brightspot.jpg

The light kinda streams down the screen too. Its very annoying in email and whatnot with a white screen.
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Old 02-08-2009, 02:06 PM   #5 (permalink)
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I have the same spot. Mostly you can notice it when play 4-5 minutes video. What is solution for that issue? Do I have to return it back?
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Old 02-08-2009, 09:49 PM   #6 (permalink)
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Wirelessly posted

I see that. Sometimes I think I have the same problem but I just have bad eyes.
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