Originally Posted by DominoDongle
Thank you very much soupandsandwich! Top post.
Just the job. Do I need to do anything on the handheld now I have changed that setting or will it filter down to it automatically?
Well, it's too late the handheld you just activated. Pre-population only occurs once, for a newly activated device.
If you want it to occur again, you need to completely remove the user account from BES and then re-add it, and reactive the handheld.
(Or switch the user to a different device with a new PIN.)
Also, pre-pop might not populate subfolders at all. I think it might just be the inbox. I actually haven't tested that in a while.