Originally Posted by kjaslow
Sorry - just saw more of the thread. No entries at all - and you sound like you're on a BES.
With your computer connected inside your firewall, can you tether your BB, and run the Desktop Manager? For me, that usually triggers Enterprise Activation. You can also do Enterprise Activation over the air, but that requires a password. At my company that password is not distributed. But if you do a wired connection, and Desktop Manager can get to your e-mail, then the enterprise activation happens automatically. That's probably a result of some setting on the BES server, but that works for me, and something you can try...
I did connect OTA, had them reset it for me, and it has activated. I guess I'll call T-Mobile now and have them "recognize it".