Originally Posted by soupandsandwich
Check to see if you have a drive letter conflict in Windows.
Start / Settings / Control Panel / Administrative Tools / Computer Management / Disk Management
no conflict observed. But just to be clear, I'm able to see the BB device both in "my computer" and through BB Desktop Manager, Media etc, but it only shows "device memory", and there doesn't appear to be anyway to access the memory card.
With my Curve (which I just replaced with the Bold) with the same memory card, I simply connected the device to computer and there was the memory card.