BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-06-2008, 11:53 AM   #1 (permalink)
CSO
CrackBerry Addict
 
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 649
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default memory card access

Please Login to Remove!

I have mass storage set to on/yes, but I'm still unable to view the memory card on my desk top. Any suggestions?

thanks
Offline  
Old 11-06-2008, 12:13 PM   #2 (permalink)
soupandsandwich
Guest
 
Posts: n/a
Default

Check to see if you have a drive letter conflict in Windows.
Start / Settings / Control Panel / Administrative Tools / Computer Management / Disk Management
 
Old 11-06-2008, 12:55 PM   #3 (permalink)
CSO
CrackBerry Addict
 
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 649
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by soupandsandwich View Post
Check to see if you have a drive letter conflict in Windows.
Start / Settings / Control Panel / Administrative Tools / Computer Management / Disk Management
no conflict observed. But just to be clear, I'm able to see the BB device both in "my computer" and through BB Desktop Manager, Media etc, but it only shows "device memory", and there doesn't appear to be anyway to access the memory card.

With my Curve (which I just replaced with the Bold) with the same memory card, I simply connected the device to computer and there was the memory card.
Offline  
Old 11-06-2008, 01:01 PM   #4 (permalink)
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Posts: 2,044
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you are using a device password, are you entering that password on the device when you connect it to your PC?
__________________
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
Offline  
Old 11-06-2008, 01:25 PM   #5 (permalink)
CSO
CrackBerry Addict
 
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 649
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by CO_BBTechie View Post
If you are using a device password, are you entering that password on the device when you connect it to your PC?
If my device is set for password use, I'm unaware of it. I never created one, or have been prompted to input one.

update: just found where to look, and no password/encryption set.

Last edited by CSO : 11-06-2008 at 01:42 PM.
Offline  
Old 11-06-2008, 03:32 PM   #6 (permalink)
No longer Registered.
 
Join Date: Nov 2008
Location: Guelph
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 584
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

do you have desktop manager installed? Sometime the drivers for the device require that desktop manager needs to be installed to get those drivers. also if you plug your device in and you go to hardware manager "Win+pause Key" then click on hardware then click on Device Manager see if you see anything with a red x on it. If you do see one that says mass storage device then delete it and the next time you insert your device it should try to reinstall the driver.
Offline  
Old 11-07-2008, 04:17 PM   #7 (permalink)
CSO
CrackBerry Addict
 
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 649
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Update: problem resolved

Just got off the phone w/ RIM (very helpful). Turns out that my desktop computer was recognizing the memory card, but no drive letter was assigned to it. A few clicks, and a new drive letter was created, and poof there's my memory card.

Thanks for all your input/respnses, etc.
Offline  
Old 11-07-2008, 04:22 PM   #8 (permalink)
soupandsandwich
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by CSO View Post
Just got off the phone w/ RIM (very helpful). Turns out that my desktop computer was recognizing the memory card, but no drive letter was assigned to it. A few clicks, and a new drive letter was created, and poof there's my memory card.

Thanks for all your input/respnses, etc.
Didn't I suggest that to you yesterday in my first reply?
 
Old 11-07-2008, 04:27 PM   #9 (permalink)
CSO
CrackBerry Addict
 
Join Date: Jun 2008
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 649
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by soupandsandwich View Post
Didn't I suggest that to you yesterday in my first reply?
Actually yes, I realized when I went to post the "update" that your suggestion was in the ball park, though for me, a novice, it wasn't "directly" on point, since I literally just looked to see if there was a "conflict", not understanding all aspects of the suggestion. But YES you had it right. Thanks.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.