BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-07-2008, 01:10 PM   #1 (permalink)
New Member
Join Date: Jul 2008
Location: London, UK
Model: 8310
Carrier: Vodafone UK
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Initializing Activation

Please Login to Remove!

Hello all,

New to BB so sorry if this is a basic question, though I did read all the FAQs!

I work for a large enterprise, and have been added to the BES. I've followed all the instructions, and it would appear that my phone has recognised the BES as in the Security>General Settings area it has my company's name next to IT Policy Name.

However, the Enterprise Activation screen just says: Status: Initializing Activation. It's said this without changing for quite some time now...

On the PC, in the Blackberry Device Manager Properties box, it shows my server name, state: connected, ping < 10ms, but the Server statistics and Device Statistics all show Packets/Bytes Sent/Received ZERO.

Help! Any ideas?!

PS - Am using a Bold, which is not corporate standard... could this be affecting it? I presumed the Bold would be the same as the standard Curve... Eeeek....
Old 11-07-2008, 02:28 PM   #2 (permalink)
New Member
Join Date: Jun 2006
Location: Canada
Model: 9000
Carrier: Rogers
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts

You will just have to wait. What I found in my experience is that if you have a huge amount in your Phone log it will take longer to activate. This is just what I have seen and experienced. With completely new users the activation is usually pretty quick, no baggage to download.

Are you doing a wired activation or a wireless activation?
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.