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Old 11-07-2008, 03:57 PM   #1 (permalink)
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Default No Reconciliation (BIS) on my Bold

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I use Hotmail (and therefore BES doesn't apply since I'm using AT&T's personal BlackBerry service). I've had the same service...4 different BBs. Now, with the Bold, my issue comes with deleting emails.

If I read a message in Hotmail and then delete it, it will remain in my device. If I read an email from my device and delete it (On Handheld & Mailbox), it is deleted in my device and in my Hotmail Inbox. I've checked the settings in my Options, and they agree with what was posted by soupandsandwich.

I just got off the phone with AT&T support. The rep mentioned that AT&T or RIM (I can't remember) was going to complete an email software update at some point on November 9th (the email service will be unavailable), which he thought might be a fix for this issue. He DID continue to help me troubleshoot the issue...and now I'm holding for a RIM rep.
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