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Old 11-08-2008, 09:37 PM   #1 (permalink)
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Default Mass Storage Shows As "BLACKBERRY1"

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This is not important, but really annoying, so I hope someone here has seen it before and knows how to fix it.

With my old BlackBerry 8800, when I plugged it in to the USB port on my computer, it would show up as "BLACKBERRY" as the name of the new removeable drive.

My new Bold shows up as "BLACKBERRY1". There is no way to change it. I can rename the drive, and it will stick, but the next time I plug the Bold in, it comes up as BLACKBERRY1 again.

I have tried the following methods to fix the problem:

Uninstalling and reinstalling BlackBerry Desktop Manager 4.6
Editing various registry entries that contained the friendly name "BLACKBERRY1"
Deleting registry entries for old drive letters used by my previous BlackBerry 8800

Has anybody seen this before and know how to fix it? Windows ir recognizing the Bold as "BLACKBERRY", but due to my previous 8800, which was also recognized as "BLACKBERRY" by the PC, it is identifying a name conflict and appending "1"....hence "BLACKBERRY1". Anyone know how to get rid of the previous instance of "BLACKBERRY" so that I don;t have to look at this idiotic drive label?

Any info would be greatly appreciated.
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Old 11-08-2008, 09:42 PM   #2 (permalink)
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With he BlackBerry plugged into the computer go to My Computer, right click on BlackBerry1 and choose rename.
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Old 11-08-2008, 10:05 PM   #3 (permalink)
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Quote:
Originally Posted by TroyDBrown View Post
With he BlackBerry plugged into the computer go to My Computer, right click on BlackBerry1 and choose rename.
+1.
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Old 11-08-2008, 10:21 PM   #4 (permalink)
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Quote:
Originally Posted by TroyDBrown View Post
With he BlackBerry plugged into the computer go to My Computer, right click on BlackBerry1 and choose rename.
Please re-read the original post. Pay special attention to this part of it:

Quote:
Originally Posted by JG in SB View Post
My new Bold shows up as "BLACKBERRY1". There is no way to change it. I can rename the drive, and it will stick, but the next time I plug the Bold in, it comes up as BLACKBERRY1 again.
I know how to rename a drive. The problem is that the next time I plug the Bold in to the PC, the name reverts BACK to BLACKBERRY1. Simple renaming doesn't solve the problem.

Anyone else have any ideas?
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Last edited by JG in SB : 11-08-2008 at 10:24 PM.
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Old 11-08-2008, 10:34 PM   #5 (permalink)
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Quote:
Originally Posted by JG in SB View Post
Please re-read the original post. Pay special attention to this part of it:



I know how to rename a drive. The problem is that the next time I plug the Bold in to the PC, the name reverts BACK to BLACKBERRY1. Simple renaming doesn't solve the problem.

Anyone else have any ideas?
I have not seen this one...
Did you move all the data off and reformat the card in the Bold?

H.
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Old 11-08-2008, 10:43 PM   #6 (permalink)
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Are yoursure it's not the "internal memory" you're trying to change instead of the "removable media" card??
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Old 11-08-2008, 10:54 PM   #7 (permalink)
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My Bold creates two (2) drives when I plug it in. One is called BLACKBERRY1 and the other is called SD_CARD.

My BB 8800 used to just creat a single drive called BLACKBERRY. I want the internal device memory drive portion of my Bold to be called BLACKBERRY. Not BLACKBERRY1. There does not appear to be a way to change this in Windows. The Bold automatically generates the volume label "BLACKBERRY", windows sees that this is the same name as the previous device, which is stored somewhere that I can;t find and delete, and then Windows turns the name into BLACKBERRY1.

Anyone know how to go in to the registry and delete the previous BLACKBERRY device? I am pretty advanced with this sort of thing, and I can;t figure it out to save my life in this case.
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Old 11-08-2008, 10:59 PM   #8 (permalink)
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mmmm.....

Mine is doing the same thing... Blackberry1
You know, with the onboard memory and the MicroSD card, it does mount 2 drive letters...!!

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Old 11-08-2008, 11:14 PM   #9 (permalink)
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Yes, mine is doing the same thing....
Blackberry1 is the phone memory... not the MicroSd...
I did not notice this as I am still getting used to the phone... 3rd day...
Not sure if I can say thanks for noticing this but "Thanks". ;)
It is nothing that would bother me as it is just the way the OS mounts the phone memory... but
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Old 11-08-2008, 11:29 PM   #10 (permalink)
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Pleae re-read and pay careful attention to your thread title:

Quote:
Mass Storage Shows As "BLACKBERRY1"
Mass storage is normally meaning your SDCard, Sorry I attempted to help you.
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Old 11-09-2008, 12:04 AM   #11 (permalink)
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Quote:
Originally Posted by TroyDBrown View Post
Pleae re-read and pay careful attention to your thread title:



Mass storage is normally meaning your SDCard, Sorry I attempted to help you.
I am glad you tried to help me out. But if you had read my post, it would have been clear that I had already attempted exaclty what you suggested in your post. People are often quick on the trigger when it comes to posting help, so I try to make it clear when I am asking for it, what I have already attempted. Sorry you got upset about this.
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Old 11-09-2008, 12:06 AM   #12 (permalink)
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Quote:
Originally Posted by holden View Post
Yes, mine is doing the same thing....
Blackberry1 is the phone memory... not the MicroSd...
I did not notice this as I am still getting used to the phone... 3rd day...
Not sure if I can say thanks for noticing this but "Thanks". ;)
It is nothing that would bother me as it is just the way the OS mounts the phone memory... but
So to the others who are also getting BLACKBERRY1, did you previously have a BlackBerry that you hooked up to your PC, or is the Bold your first one? Trying to verify my theory about a residual registry entry here....
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Old 11-09-2008, 12:11 AM   #13 (permalink)
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Your post does not clarify that it was your DEVICE and not you SD Card that was giving you trouble and since your thread title refers to Mass Storage, which generally refers to the SD Card that is why people may have been confused. I for one appreciate those who jump in with offers of assistance and would never think of giving them ATTITUDE for not reading your mind. For me.... my device connects as Drive: F and has both my Device Memory and SD card listed as folders in this drive. Too bad your does not offer this easy to use format.

Edit: Out of curiousity... why is having your device register as Blackberry1 such an issue?? Just trying to learn more in case someone else has a similar issue...thanks.

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Old 11-09-2008, 12:16 AM   #14 (permalink)
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I did look into this and it looks like BlackBerry1 is the official naming of the device memory on the Bold. I am not sure if that will be something that can be changed.
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Old 11-09-2008, 12:21 AM   #15 (permalink)
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Quote:
Originally Posted by TroyDBrown View Post
I did look into this and it looks like BlackBerry1 is the official naming of the device memory on the Bold. I am not sure if that will be something that can be changed.
I am beginning to suspect the same thing. I'll know shortly, because I have a virgin install of Windows Vista Business on my laptop that has never seen a single piece of BlackBerry hardware before. If, when I install my Bold on that machine, it shows up as BLACKBERRY1, then I guess we'll have our answer
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Old 11-09-2008, 12:24 AM   #16 (permalink)
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Let us know.
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Old 11-09-2008, 12:31 AM   #17 (permalink)
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Quote:
Originally Posted by barbwyr View Post
Your post does not clarify that it was your DEVICE and not you SD Card that was giving you trouble and since your thread title refers to Mass Storage, which generally refers to the SD Card that is why people may have been confused.
Yes, that's true. I should have clarified that my device generates two (2) drives: BLACKBERRY1 and SD_CARD

Quote:
Originally Posted by barbwyr View Post
I for one appreciate those who jump in with offers of assistance and would never think of giving them ATTITUDE for not reading your mind.
Fair enough. I am tired and frustrated, and when you read a post, you don't get the benefit of a guy's tone of voice. So when I read a suggestion that I try the most basic solution in the book to fix my problem, after already mentioning in my original post that I had tried it, I guess I took it the wrong way. My bad. However, if you are going to passively diss someone for purportedly having an attitude, YOU SHOULD PROBABLY REFRAIN FROM WRITING IN ALL CAPS WHEN YOU DO IT

Quote:
Originally Posted by barbwyr View Post
For me.... my device connects as Drive: F and has both my Device Memory and SD card listed as folders in this drive. Too bad your does not offer this easy to use format.
I assume you are using a Bold. My old 8800 connected exaclty the way you describe above. My Bold doesn't do that. Like I said, it dreates two (2) drives. I would prefer it if it did what yours is doing. What OS do you run on your PC?

Quote:
Originally Posted by barbwyr View Post
Edit: Out of curiousity... why is having your device register as Blackberry1 such an issue?? Just trying to learn more in case someone else has a similar issue...thanks.
I seem to have a mild case of Obsessive Compulsive Disorder. Having the uneccessary "1" in the drive label, that I have to see every time I open "My Computer" bugs the living s**t out of me. It is minor, and it should not bother me, but when I see stuff like this, I almost always invest way more time than is reasonable or healthy trying to find the cause, and then trying to develop a solution to it. That characteristic of my personality has served me well in many things I do, but also generates uneccessary headaches for me frequently.
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Old 11-09-2008, 12:40 AM   #18 (permalink)
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PASSIVE?? Never been accused of that...lol. Thank you for clarifying all the above and yes it can get frustrating when things don't go the way you want. I am using a Curve and not a Bold so I have the benfit of the old way. Wonder why they made that change? Seemed much cleaner and easier to use the old way.
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Old 11-09-2008, 01:35 AM   #19 (permalink)
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Quote:
Originally Posted by JG in SB View Post
So to the others who are also getting BLACKBERRY1, did you previously have a BlackBerry that you hooked up to your PC, or is the Bold your first one? Trying to verify my theory about a residual registry entry here....
Yes, same - and the Bold is the first Blackberry I connected to this freshly built computer. I have not tried renaming it yet.
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Old 11-09-2008, 01:53 AM   #20 (permalink)
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OK. Looks like all of us are stuck with BLACKBERRY1!!!!!!

I just connected my Bold to a laptop with a virgin install of Vista Business on it. The computer has never seen a BlackBerry device before. It comes up as two (2) drives:

BLACKBERRY1
SD CARD

The name is coming from something that is burned into the Bold itself. It is not related to the OS you are running on your PC or whether or not you previously had a BlackBerry attached to it.

I have done some more research and I understand that this information may be present in the FAT root directory. it can;t be changed unless: a) You have an editor program that allows for that, and b) you know what youare doing. right now, I don't fit either of those criteria, so I am putting this issue on hold for a few days.

However, I can sleep soundly knowing that at least we have identified that the issue is BlackBerry-generated, and not due to something else on the PC. Plus it looks like several of us are replicating this with our Bolds.

I will see if I can get someone at RIM tech support to hel out with this next week. Or, if I can get one of my super-advanced computer friends to show me how to edit the volume label in the root directory of the disk itself.

Stay tuned.
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