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Old 11-09-2008, 01:28 AM   #1 (permalink)
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Everytime i try to backuo my bold its says the there was an error in the backup

Anyone?????
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Old 11-09-2008, 01:51 AM   #2 (permalink)
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What database is it hanging up on? Do you have any 3rd party applications installed? What version of Desktop Manager are you using? What version of the handheld OS?
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Old 11-09-2008, 01:57 AM   #3 (permalink)
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database=quick contacts
3rd party apps=yes
4.6.0.13-DM
4.6.0.167-Bold OS
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Old 11-09-2008, 02:00 AM   #4 (permalink)
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What 3rd party applications?
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Old 11-09-2008, 02:07 AM   #5 (permalink)
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vib and ring,save now, google mobile app,google maps
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Old 11-09-2008, 02:22 AM   #6 (permalink)
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First try removing the battery. Try the backup again. You may need to just clear that database and start over. I was hoping to see another app that might be causing the error but I don't see one. Use the backup/restore Advanced feature in DM to clear the quick contacts database. It's just your speed dials. You might even be able to clear them directly from the speed dial list or maybe even find the problem there.
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Old 11-09-2008, 08:53 AM   #7 (permalink)
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my backup also failed w/ "unknown error", only external app i have is google maps, tried battery re-seat w/ no luck
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Old 11-09-2008, 10:43 AM   #8 (permalink)
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I'm having the same or similar error. Not really sure what can be done about it.

Backup error

As you can see, mine is hanging on Ring Tones (or perhaps the item that comes just after ring tones and it trips up before the display can indicate what it is currently processing).

Not sure what the workaround or solution is. I'm going to upgrade to .168 and see if that makes any difference.
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Old 11-09-2008, 02:49 PM   #9 (permalink)
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i restored my bold to default,and it backedup fine..but when i added the peekabo app,i stopped baking.....anyone?
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Old 11-09-2008, 06:22 PM   #10 (permalink)
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The Wall Street Journal mobile reader is a known backup problem maker. There is another thread about this on the forums.

I looks like there are a few third party apps that are causing backup issues.
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Old 04-28-2009, 09:32 PM   #11 (permalink)
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I get an error at Auto Text Database, any suggestions? I removed an auto text function to enter office adddres. I thought it mught be too long,same problem. PUlled battery, manually moved Auto text database, etc. Runnin 4.6 .247.
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